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Ev Service Battery Ordering Specialist

hace 5 meses


Naucalpan, México Ford de México A tiempo completo

Mexico City, MEX, Mexico
**and **1** more***

(Hybrid)

RESPONSIBILITIES
- Track the inbound battery orders and document order details in work spreadsheets.
- Initiate warranty claims for batteries ordered.
- Resolve issues with orders (timing and shipment status).
- Provide support to the FCSD EV team on various projects.
- Problem solving through innovative solutions with new processes.
- Project management activities.

QUALIFICATIONS

**Experience & Background Requirements**
- Experience in Microsoft Office suite (strong Excel skills)
- Willingness to learn new EV service processes
- General understanding of Dealership Retail Network Operations
- Previous experience in Customer Service Division preferred but not mandatory
- Demonstrated ability to problem solve
- Strong process background
- Strong administrative skills

**Competencies & Skills**
- English proficiency (written and verbal)
- Strong interpersonal and organizational skills
- Attention to detail
- Excellent time management
- Ability to manage multiple projects
- Strong teamwork and collaborative skills
- Willingness to work in a dynamic environment

JOB INFO
- Job Identification
- 26843
- Posting Date
- 03/27/2024, 10:08 AM
- 05/01/2024, 10:08 AM
- Degree Level
- Bachelor's Degree or equivalent
- Job Schedule
- Full time
- Locations
- Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX

(Hybrid)
- Remote
- No