Quality Lab Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

**Quality Laboratory Engineer**

Cuernavaca, Morelos (Onsite)

**Position Summary**

Thales is looking for a **Quality Laboratory Engineer **who is primarily responsible to accomplish and follow up for programs of quality product reliability, new product and process introduction or changes to validate new materials, products and processes.

In this position, you will also support of complaint management to LATAM sites through Field return analysis process and support on administration for the documentary database for Quality Management System MX sites.

**Key Areas of Responsibility**
- Creation of trustworthy qualification, reliability, and failure analysis reports for the region to facilitate business decision making.
- Release and update quality offers for LATAM region for internal and external stakeholders.
- Encourage LATAM standardization for best practices in quality assurance plans and programs.
- Accomplish KPIs commitment (SLA) for the different project type managed in the Lab.
- Support the sites in face to customer´s complaints through the technical explanation on failure analysis reports.
- Active participation on laboratory Quality System Management maintenance, Including:

- Calibration
- Procedures and instructions updates
- Evaluations
- HSE maintenance in lab.
- Audits

**Minimum Qualifications**
- Degree in Industrial, Electronic, Chemical Engineering, or a related field. A Software program development Specialization is desirable.
- 3 or more years of experience in a similar position.
- Fluent in English, both oral and written.
- Strong knowledge of Quality tools as SPC, analysis methodologies, processes, machine metrics, test procedures, equipment and sanction available in laboratory.
- Experience with Business Continuity Management System ISO22301 - Risk Management and internal policies and platforms management.
- Strong communicator and negotiator, analytical, results-oriented, customer-oriented, a strong time manager, autonomous, honest, and empathetic.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

**What We Offer**
- Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

- Elective Health and Dental plans.
- Retirement Savings Plan with a company contribution and a match, and without vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Company provided Life Insurance.

**Why Join Us?**

Say HI and learn more about working at Thales _click here_._

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