Oracle Integrations Analyst

hace 1 semana


Juárez CDMX, México Thomson Reuters A tiempo completo

**About the role**:

- In this role as an Oracle Integrations Analyst you will:_
- Work closely with customers, prospects and Product Management in setting the direction of current and future the ONESOURCE Indirect Tax Integration for Oracle as well as helping to continue to maintain ONESOURCE Indirect Tax integration for Oracle competitive differentiation.
- Review and analyze existing business processes and develop strategies for improving or expanding coverage for enterprise markets.
- Perform detailed analysis of ONSOURCE business integration with Oracle modules, primarily Order to Cash (AR/OM) and Procure to Pay (AP/PO) to determine opportunities to strengthen and expand integration design.

**Responsibilities**:

- Maintain a working relationship with internal customers including Product Development, Professional Services, Customer Advocacy, as well as Oracle via the Oracle Partner Program
- Participate in customer calls, visits and meetings to gather requirements and resolve issues
- Support product rollouts and implementations as domain expert and/or primary business interface to partner domain experts. Follow product into the field to ensure customer success.
- Support current products, including 2nd level support analysis, patch assessment, and work-around investigation
- Provide business and data integration expertise to customers, partners and internal professional services personnel as needed.
- Analyzes customer problems of high complexity
- Assesses scope of impact
- Mitigates customer impact of issues and defines, reviews, and executes work arounds
- Identifies options for problem resolution and initiates action
- Engages others as appropriate and escalates as required
- Provides input for technical plans and solutions.
- Provides technical guidance to less experience analysts
- Works on medium to large, moderately complex projects/issues that require increased skill in multiple technical environments and disciplines.
- Manages multiple and sometimes competing priorities.
- Prepares status updates for customer problems or projects.
- Regularly communicates and shares knowledge with rest of the team.
- Performs actions aligned with defined standards
- The following are required for some positions but not all:

- Develops, configures, or supports tools for system monitoring and/or troubleshooting.*

**About you**:

- You are a good fit fot this role if your background includes:_
- Bachelors in Business Administration or Computer Science or equivalent work experience; Formal education in accounting/finance is desired.
- Requires a minimum of 5 years functional experience in key Oracle modules (AP, AR, G/L, Order Management, Purchasing and Inventory) including requirements gathering, design, configuration, unit testing and integration testing
- Experience with a full life cycle Oracle implementations
- Experience with OracleFusion or E-Business Suite R12 is required
- Strong analytical, design and documentation skills
- Oracle design, configuration and hands on experience
- Exposure to broad financial processes and systems experience across quote-to-cash and procure-to-pay business functions (billing, order management, accounts receivable, purchasing, accounts payable, general ledger.)
- Experience with standard financial processes and ability to overlay the process understanding onto multiple financial business systems packages.
- Previous experience working in a software company strongly desired

Other Qualifications:

- Excellent communication and presentation skills in interacting with management and communicating functional vision to both internal and external constituencies
- Strong customer-facing experience and skills.
- Strong interpersonal communication, presentation, organizational and planning skills
- Strong desire to learn & highly self motivated
- Exposure to other ERP or eCommerce systems is a plus
- Technical/ Oracle development experience (Foundation, SQL*Plus, System Administration) is a plus.
- Knowledge of APIs, Webservices (SOAP & REST), xml
- Ability to multi-task and work under tight deadlines in a fast paced environment
- Previous work with Oracle R12 EBS Tax module is a plus
- Previous work with Oracle Fusion Applications and Fusion Tax is a plus.

**#LI-DD3**

**What's in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app


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