Software Support Engineer

hace 3 días


Guadalajara, México amdocs A tiempo completo

**Job ID**: 143113
**Required Travel** :Minimal
**Managerial - No**
**Location**:MEXICO- GUADALAJARA (Amdocs Site)**

**Who are we?**:
**In one sentence**:
Responsible for providing best-in-class technical support to a global customer base.
Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

**What will your job look like?**:

- You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques and reusing existing solutions.
- Investigate & analyze day to day tasks and take/suggest corrective action to enhance further for effort reduction
- Support day to production issues and implement automation for day to day repeating work using SRE platform.
- Implement Production defect fixes (as needed).

**All you need is...**:

- Bachelor's degree in Science/IT/Computing or equivalent.
- 3 - 4 yrs experience as a software engineer or a software support engineer.
- 2+ yrs experience and ability to write software code in C, C++
- 2+ yrs experience in Unix/Linux & Window platform
- Having programing knowledge in Java/Python is an advantage
- Understanding of database and database concept along with programming knowledge PL/SQL will have advantage

**Why you will love this job**:

- You will serve as an expert on specific technology
- You will take an active role in technical mentoring within the team.
- You will work with multiple channels and diverse areas of expertise.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce


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