System Analyst Junior
hace 5 meses
**What success looks like in this role**:
- Lugar de trabajo en sitio de nuestro cliente: _CDMX, Monterrey o Guadalajara. _
Analista junior de mainframe Unisys ClearPath con experiência en el manejo y gestión de incidentes capaz de mantener disponible el ambiente.
- Proporcionar soporte de segundo nível para los ambientes Unisys ClearPath y gestionar el escalamiento de tercer nível si es requerido
- Proporcionar, documentar, mantener y soportar la infraestructura de hardware y Sistema Operativo (MCP ClearPath) instalaciones de software y configuración.
- Monitorear proactivamente, analizar y solucionar los problemas de los ambientes Unisys ClearPath
- Realizar análisis de tendencias de fallas de forma proactiva y reactiva en forma semanal; producir informes de tendencias para poner énfasis en los problemas de producción
- Recibir, escalar y tomar medidas inmediatas para resolver todos los eventos, incidentes y problemas y actualizar toda la documentación, según corresponda
- Participar en equipos funcionales transversales de análisis de causa raíz
- Entregar recomendaciones de desempeño sobre las plataformas soportadas basado en análisis de tendencia
- Apoyar la implementación de proyectos y resolución de problemas en la plataforma Unisys ClearPath
**You will be successful in this role if you have**:
- Licenciatura en Ingenieria de Sistemas, Informatica o afines.
- 1 a 2 años de experiência mínima en la atencion y gestion de incidentes en la plataforma Unisys ClearPath.
- Alto nível de inglés, deseable.
LI-AO1
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
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