Ecommerce Operations Specialist

hace 5 meses

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

Join PepsiCo and dare to transform We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. In PepsiCo Mexico is one of the most important consumer products companies in the country. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

**Know a little more**:PepsiCoJobs

**Join PepsiCo, dare to transform.**

**Responsibilities**:
**Ecommerce Operations Specialist**

**The Opportunity**

Develop and implement trade programs, customer engagement strategy and customer satisfaccion agenda within digital services for B2B across Sector. Leveraging PepConnect platform direct connection with Customers to ensure satisfaction providing visility, follow up and valuable inisghts PepsiCo´s store execution and customer communication.

**Your Impact**

As Ecommerce Operations Specialist your responsibilities would consist of:

- Drives reward program execution consistency in the E2E, from Pepsi Connect upload, point of sales material arrival, customer rewads and problem solving.
- Drive customers satisfaction agenda ensure timely and right visibility to customers, manage doubts and complains.
- Identify trade opportunities to maxime POS impact and space, connected to Market, brand and B2B digital strategy.
- Maximize Trademarketing and reward reconigtion budget results and POS impact.
- Identify trade behavior in demand, point of sale inventories, product rotation and provide root cause analysis to create strategies with marketing and sales.
- Tracks trade and customer rewards materias E2E process from Purchase order to placement to supplier payment.
- Guarantee PepsiConnect app ultimate updates connected to trade and rewards strategies.
- Manage rewards program KPIS tracking and redemption.
- Measure and connect perfect store execution with B2B digital agenda.
- Manage and communication of Rewards program rules changes.
- Create and connecte FL communication media with digital B2B agenda (playbook, toolkit,carta de ventas).

Qualifications:
**Who Are We Looking For?**
- Business Administration, or equivalent Bachelors’ degree.
- 3 - 5 years of relevant professional experience on eCommerce, Sales development, Trade Marketing or Sales stretegy.
- Proven work experience related with Sales development or Trade marketing.
- Customer focused, adaptable, strong follow up and organizational skills.
- Proficient in full suite of Microsoft Suite of products: Word, Excel, PowerPoint, Outlook.
- Strategic thinking and Results oriented.
- Talent Development, People oriented.
- Assertive Communication to all stakeholders (internal and external).
- Makes things happen, Setting the Agenda.
- Fluent English oral and written communication skills.
- Fluency in Portuguese desirable
- Nice to have basic experience with Power Bi
- Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process.
- Ability to handle multiple tasks at the same time.
- Team player and able to work collaboratively with and through others.
- Acute business acumen and understanding of organizational issues and challenges.
- Experience and knowledge with project management approaches, tools and phases of the project lifecycle.
- Makes things happen; Setting the Agenda; Organized with a natural inclination for planning strategy and tactics.
- Talent Development, People oriented.
- Assertive Communication; ability to clearly articulate messages to a variety of audience with listening skills.
- Cross functional / Matrix Networking skills; Ability to establish and maintain strong relationships; Able to work effectively at all levels in an organization.
- Proven ability to communicate with sales teams.

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility progr

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