Sales Engineer

hace 4 semanas

Puebla, México Plastic Omnium A tiempo completo

**Missions**
- Prepare the response to tenders (quotation) and undertake commercial negotiation in line with POAE business process
- Manage the customer relationship and liaise with internal departments to ensure customer satisfaction
- Ensure the timely billing and collection of costs (including R&D expenses, logistics, tooling )

**KPI and/or main deliverables**
- On his/her perimeter : Selling price index, material margin, customer satisfaction, account profitability
- Only for Sales Engineer Level 2: Provide internal feedback about customer satisfaction and projects (if CPM )

**On his/her perimeter of responsibility (projects or other activities of a given customer)**:

- Liaise with internal departments to ensure timely and accurate response to customer requests and to ensure commercial offers are in line with company policy and strategy
- Is responsible for the commercial offer in conjunction with the Sales Manager in terms of part price, investment, study and development costs
- Adapt PO offer to customer needs (competitive advantages, needs anticipation )
- Support the Sales Manager in defining the commercial strategy for the relevant customer (prices, innovation, services, products )
- Actively contribute to building of annual budget & strategic plan for his/her perimeter (integrate Marketing data into the proposal)
- Manage account tasks through knowledge of customer needs, systems and requirements
- Develop and share knowledge (with Marketing, Product Lines Department)of the competitive situation
- Keep abreast of R&I projects and their results
- Facilitate relationships between plant and customer
- Cultivate customer contacts at all levels
- Monitor customer satisfaction information (Voice of Customer) and propose appropriate action plans
- Participate in productivity studies with the plants
- Participate in negotiations with the customer’s Purchasing Department
- Is responsible for pricing evolution during the serial life including negotiation on engineering / perimeter change.
- Date: 24-May-2023- Location: Puebla, MX- Job Requisition ID: 375136

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