Customer Service Representative

hace 2 semanas

Tijuana, México Eaton A tiempo completo

Eaton’s AER Aerospace Group division is currently seeking a Customer Service Representative.

**What you’ll do**:
Job Summary
The Customer Service Representative will be the main contact point for customers. This role will focus on assisting and advising customers from order entry through delivery cycle while collaborating closely with related team, ensuring customer needs are always met. Continuously strive to provide timely information and best service possible to both internal and external customers.

Job Responsibilities
- Develop and maintain strong relationships with all customers.
- Work closely with multi-functional team to ensure correct order processing and on time delivery.
- Accurately generate and/or populate open order reports, sales reports and others as needed.
- Efficient order entry and order management.
- Process post order requirements such as but not limited to credit, debit and RMAs.
- Monitor and effectively maintain order information on customer portals.
- Follow up on customer complaints and strive for satisfactory solutions for both parties.
- Work in a team environment to achieve the division’s sales & margin objectives.
- Ensure all activities comply with legal and ethical requirements.
- Comply with the company’s policies and procedures.
- Be aware of the company’s and own obligations under the Occupational Health and Safety Regulations as well as the company’s documented Quality Management systems.
- Other duties as requested by management.

LI-AR7

**Qualifications**:
**Qualifications**:

- Bachelor’s Degree from an accredited institution required5.
- A minimum of 3 years of experience in Customer Service or a related position within the manufacturing industry.

**Skills**:
Technical knowledge:

- SAP experience preferred.
- Excel basic to medium skills.
- Bilingual English/Spanish 90~100% written and spoken proficiency.
- EDI knowledge preferred.
- Experience and proficiency in basic computer skills -Outlook, Microsoft Office
Soft skills:

- Detail and results oriented.
- Strong problem-solving, communication, interpersonal and organization skills.
- Experience working with standardized processes with mínimal supervision.
- Fast learner.
- Proactive in looking for process improvements.
- Self-driven and motivated.
- Strong time management skills, ability to prioritize responsibilities and provide prompt follow-up with appropriate sense of urgency.
Receptive to coaching and constructive feedback.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

  • Customer Service Representative

    hace 6 días

    Tijuana, México Sunrise Call Center A tiempo completo

    A **Customer Service Representative** is a professional who ensures an attentive and empathetic attention is given to customers seeking assistance of any kind. - **What qualities do we ask from our customer service reps?**_ A high level of customer service, reasonable call center, a friendly and professional telephone manner, basic problem solving skills,...

  • Customer Service Representative

    hace 5 días

    Tijuana, Baja California, México Sunrise Call Center A tiempo completo

    A Customer Service Representative is a professional who ensures an attentive and empathetic attention is given to customers seeking assistance of any kind.- What qualities do we ask from our customer service reps?_A high level of customer service, reasonable call center, a friendly and professional telephone manner, basic problem solving skills,...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades The Customer Service Representative is a single point of contact for HARMAN Professional internal and external customers. Responsibilities include extensive customer contact, problem-solving and analyzing customer information, reviewing business procedures, and making recommendations, warranty claims, customer...

  • Customer Service Representative

    hace 5 días

    Tijuana, Baja California, México Sunrise Call Center A tiempo completo

    A Customer Service Representative is a professional who ensures an attentive and empathetic attention is given to customers seeking assistance of any kind.- What qualities do we ask from our customer service reps?_A high level of customer service, reasonable call center, a friendly and professional telephone manner, basic problem solving skills,...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Tijuana, Baja California**: Customer service representative **CUSTOMER SERVICE.** **Si vives por**: - Tijuana - Rosarito - Tecate **Requisitos**: - Nível de ingles conversacional B2 A C1 - Manejo de computadora. **Ofrecemos**: - Prestaciónes de ley. - Caja de ahorro. - Fondo de ahorro. - Seguro de gastos...

  • Customer Service Representative

    hace 7 días

    Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...

  • Customer Service Representative

    hace 1 semana

    Tijuana, México CONFIE A tiempo completo

    **Job Objective**: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. As our next ambassador, you will be responsible for providing world-class customer service to our clients, which includes offering general information about policies, updating customer information, and processing changes to...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law. ️️ Short term...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México Activaa A tiempo completo

    Compañía importante de manufactura busca Customer Service Representative/ Representante de Servicio al Cliente - 1 o 2 años de experiência en puesto similar - Actitud de servicio - Manejo de PC/ Paquetería Office - Inglés 85% hablado y Escrito - Sentido de urgencia - Seguimiento a cartera de clientes - Trabajo en equipo Horario de Lunes a Viernes de...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives VALENTINES BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SPRING HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SUMMERBONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 4 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives NEW YEARS EVE BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives HIRINGBONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 1 mes

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives HIRINGBONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SPRING BONUS UP TO 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives CHRISTMAS BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...

  • Customer Service Representative

    hace 2 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SUMMER BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the law....

  • Customer Service Representative

    hace 2 semanas

    Tijuana, México TAP A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives NEW YEARS EVE BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ‍️‍️ Attractive Monthly income. Full training payment Benefits over the...