Customer Service Representative

hace 4 semanas


Tlahuac, México UNION GROUP A tiempo completo

Customer Service Representative
- **Perfil General del Puesto**_

Escolaridad: Licenciatura en Administración de Empresas, Relaciones Comerciales, Ingeniería Industrial o afín.

Experiência Necesaria: 2 años en puesto de similar.

Edad: 20 a 45 años

Sexo: N/A
- **Conocimientos**:_
- Conocimiento de operación logística y citado de clientes.
- Conocimiento y manejo de ERP, preferentemente SAP.
- Dominio del Excel.

Experiência:

- Portales de clientes (Liverpool, sears, promoda)
- Excel intermedio (tablas dinámicas, formulas, etc.)
- Experiência en el sector administrativo
- Experiência con los lineamientos de entrega

Funciones:

- Administrar las cuentas de clientes asignadas en cuanto a documentación, fichas técnicas, seguimiento por correo, solicitud de facturación, citado, etiquetas, muestras e insumos.
- Facilitar la información de los pedidos en proceso y por procesar a las gerencias operativas relacionadas, en el menor tiempo posible para arrancar el plan de surtido y preparación correspondiente.
- Tener un trato cordial y oportuno con el área de VAS y maquilas para poder resolver dudas que puedan surgir durante la preparación de la mercancía.
- Trabajar en conjunto con el equipo de KAM´s para el seguimiento de las cuentas en cuanto surtido, llegada de mercancía, etiquetado, distribución y lugar de procesamiento.
- No caer en inconformidades de Fill Rate permitido por cliente y ampliaciones en tiempos de vigencia.
- Conocer las características técnicas y comerciales de los clientes, manuales de proceso y de productos.

Tipo de puesto: Tiempo completo

Sueldo: $12,000.00 al mes

Lugar de trabajo: Empleo presencial



  • Tlahuac, México Evolve CX A tiempo completo

    Customer Service Representative Company Overview: We are a new generation of BPO combined with a CX consultancy firm focused on the disruption of the industry based on the Tech/Startup world’s needs. Backed by entrepreneurs, founders and domain experts, we provide solutions for startup companies who need to outsource processes overall, we focus on...


  • Tlahuac, México Invicta Stores A tiempo completo

    As a well-established eCommerce Multi brands (luxury, Fashion, Jewelry, Home Goods, Electronics); we are looking for fully bi-lingual (English/Spanish) Customer Service Representatives. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to...


  • Tlahuac, México Recruiters A tiempo completo

    **Customer service representative** Customer Service & Logistics Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica solicita: **Customer Service - Service Assistant** **Must have** - ** Inglés Indispensable: Experiência conversaciones de negocios**: - Asistencia al área de Administración de...


  • Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Atizapán, Estado de México**: **Customer service estado de mexico atizapan**:** Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our...


  • Tlahuac, México ATENCION AL CLIENTE Y VENTAS A tiempo completo

    Are you interested in international business? Do you want to be a part of a dynamic supply chain environment? If so, this is a great opportunity for you! CellMark Packaging Division is looking to expand our team of Customer Service Representatives. CellMark is an international marketing company, with expertise in the pulp and paper industry. CellMark...


  • Tlahuac, México Startex Industries A tiempo completo

    Linea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support. This unique role offers an exciting opportunity to interact with...


  • Tlahuac, México ZIM A tiempo completo

    Innovative Shipping Dedicated to You Are you ready to join a global shipping company and work with people all around the world? ZIM is an innovative company, agile and results-driven, using advanced digital tools to provide the best personalized customer experience - being at the right place, at the right time. Main Role: As CSR (Customer Service...


  • Tlahuac, México Marriott International - Customer Engagement Center A tiempo completo

    Marriott Customer Engagement Center. Mexico City. As a Call Center Representative, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Call Center Representative**: 100%...


  • Tlahuac, México AMIGO DOCTOR A tiempo completo

    At **Amigo Doctor**, we provide online medical services to the Hispanic community in the United States, with the purpose of improving their health in an accessible manner through warm, efficient, and Spanish-speaking service. The well-being of our patients is the most important aspect of our service. We are currently seeking a **Bilingual Customer Service...

  • Customer Service Agent

    hace 3 semanas


    Tlahuac, México Marriott International - Customer Engagement Center A tiempo completo

    Marriott Customer Engagement Center. Mexico City. As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Customer Service Agent**: 100% English...


  • Tlahuac, México Boston Scientific Corporation A tiempo completo

    **Representative Customer Care**: - Remote Eligible: Field Based- Onsite Location(s): Benito Juárez, DF, MX**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...


  • Tlahuac, México Percepta International A tiempo completo

    Bilingual Customer Service Representative MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Bilingual Customer Service Representative (English/Spanish) **working on-site in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the...


  • Tlahuac, México Belieff A tiempo completo

    Are you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you! CellMark Packaging Division is looking to expand our team of **Customer Service Representatives**. **CellMark **is an international marketing company, with expertise in the pulp and paper industry.CellMark...


  • Tlahuac, México HQ_Talento A tiempo completo

    **Descripción empresa**: Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas. **Misión del cargo**: Atender las dudas y solicitudes de los clientes en inglés asegurando su satisfacción. **Funciones del cargo**: EMPRESA LIDER DE TRANSPORTE INTERNACIONAL Customer Service Representative - TERMINAL...


  • Tlahuac, México Keywords Studios A tiempo completo

    Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it._ Keywords Studios Mexico is looking for customer service representatives for _written support_ - NO CALLS. - ***: **Requirements**: - Strong written and verbal communication skills in English. - Ability...


  • Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Benito Juárez, Ciudad de México**: Are you interested in starting the year with a new job? We are looking for the best talent!Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our...


  • Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Atizapán, Estado de México**: Are you interested in starting the year with a new job? We are looking for the best talent!Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our team! **Ofrecemos**: -...


  • Tlahuac, México ACSI Call Center A tiempo completo

    We are ACSI Call Center, one of the fastest growing partner in the Tijuana Area and now expanding to México City. Come join us and see why we're your best career opportunity! We are looking for a professional in charge of answering questions, handling complaints, and providing support for clients. Job Summary Our Customer Services Team help people with...


  • Tlahuac, México SAC ACTIVOS A tiempo completo

    Importante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como **“BILINGUAL CUSTOMER SERVICE REPRESENTATIVE”** **Buscamos**: Escolaridad: Bachillerato Experiência: mínima 6 meses INDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL con buena ortografía. (Se harán...


  • Tlahuac, México RH CX Laboral A tiempo completo

    Empresa dedicada a dar servicios de logíatica y aduanas a empresas con comercio internacional solicita: CUESTOMER SERVICE REPRESENTATIVE. ACTIVIDADES: *Cotizaciones y/o actualización de tarifas *Contacto con agentes en origen/proveedores *Realizar análisis y reportes de información administrativa *Dar soporte para solución de problemas referentes a...