Sr. Business Systems Analyst

hace 2 semanas

Ciudad de México Genesys A tiempo completo

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

**Job Description**:
Genesys is looking for a highly driven Sr. Business Systems Analyst to join our Chief Data and Analytics Officer team as a member of our customer facing team. This is a unique position which requires deep business and technical expertise coupled with the ability to solve problems creatively and effectively. As a Sr. Business Systems Analyst, you will go deep into one or more areas of our business and partner with those stakeholders to assess business outcome requirements, analyze their data insights needs and challenges, identify process improvement and automation opportunities, propose business and system architectures, initiate proofs of concept efforts for specific outcomes and capabilities, develop a backlog of epics and stories, and work closely with the development teams to deliver analytical product(s).

The role of a Sr. Business Systems Analyst will have responsibility for providing business, functional, and technical expertise in identifying, evaluating, and implementing process, data, and functional solutions through data insights that support business outcomes that enable our partners to achieve their strategic objectives and grow the business.

What you'll get to do:
The primary responsibilities for this role include (but are not limited to):

- Work in an agile environment, providing leadership to a team of technologists, constantly delivering and iterating on analytical solutions.
- Going beyond relationship management, you’ll embed yourself into a customer facing business area, be a trusted partner, help them set analytical priorities and provide progress updates on our team commitments to those business stakeholders and our leadership
- Use your business sense and process knowledge to evaluate things holistically and think through the objectives, impacts, best practices, tradeoffs, and what will be most impactful and scalable to determine the best analytical solution to support the business.
- Use your excellent verbal and written communication skills, including the ability to effectively collaborate with a diverse group of people, to tease out and document business requirements and outcomes

Your experience should include:

- 5+ years of experience in, analytics, business intelligence, data architecture, including data modeling (logical & physical), data visualization, data warehousing, and analytical enablement
- 5+ years of business experience, with demonstrated project management, product management or managerial skills
- 5+ years of experience reviewing and writing technical & business requirements in relation to insights, effective data visualization, data management, metrics/KPIs or software development projects
- 5+ years of experience in marketing, finance, operational, or management reporting as a business systems analyst
- Strong knowledge of project & program management techniques and tools as well as product owner experience (Agile/Scrum Master/Product Owner certification preferred, experience with Jira preferred).
- Strong empathy for customers and the ability to think and design from the customers perspective with a strong ability to find the 80/20 solution when necessary
- Excellent written and verbal communication skills

Desirable Qualifications Skills:

- Bachelor’s degree in the field of business, computer science or similar area or equivalent work experience
- Salesforce or other CRM experience
- PMP or equivalent

Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures continue to be updated.

Reasonable Accommodations:
Reasonable Accommodations Form

  • Business Systems Analyst

    hace 3 días

    Ciudad de México Masimo Corporation A tiempo completo

    As an experienced Sr Business Systems Analyst, Oracle Financial, within the Information Systems (IS) department, you will also be responsible for working with your Accounting & Finance business partners, writing user stories for new features, establishing business priorities, participating in design, and leading the testing and training of those new...

  • Analyst IT Business Systems

    hace 4 semanas

    Ciudad de México Nestle A tiempo completo

    **About IT in Nestlé** We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers...

  • Sr. Systems Analyst

    hace 1 mes

    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...

  • Custody Analyst Sr

    hace 2 semanas

    Ciudad de México Santander A tiempo completo

    Custody Analyst Sr Country: Mexico

  • Analyst, Business Systems

    hace 3 días

    Santiago de Querétaro, México Petco A tiempo completo

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...

  • Insurance Business Systems Analyst

    hace 1 mes

    Naucalpan de Juárez, México Zurich Insurance Company A tiempo completo

    Zurich Capability Center is currently hiring a: Insurance Business Systems Analyst IT Business Systems Analyst (BSA) who can contribute and support a dynamic digital transformation program within the Accident and Health Insurance domain. As a Technical BSA, the candidate will play a pivotal role in bridging the gap between business needs and...

  • Sr. IT Business Analyst

    hace 1 mes

    Ciudad Apodaca, N.L., México Schneider Electric Gruppe A tiempo completo

    Job Description - Sr. IT Business Analyst / Data Scientist (008Q6T) Sr. IT Business Analyst / Data Scientist - 008Q6T Join Schneider Electric and power your career! Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve...

  • Information Technology Sr Business Analyst

    hace 1 mes

    Ciudad de México The Coca-Cola Company A tiempo completo

    We are looking for an awesome IT Senior Business Analyst to help us drive our future growth. In this role, you will work with leading edge technology such as video recognition, IoT, machine learning, and Salesforce automation to create next generation commercial platforms. This position is an individual contributor working in a global network to gather...

  • Sr. IT Business Analyst- Corporate Governance

    hace 4 semanas

    Ciudad de México Alcon A tiempo completo

    Sr. IT Business Analyst - Corporate Governance Location: Mexico City (Hybrid) As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and the significant way we’ve helped to shape the industry over the last 70 years, but we’re...

  • 34. Business Analyst

    hace 4 semanas

    Ciudad de México Rules Cube A tiempo completo

    Senior Business Analyst Estamos buscando un Senior Business Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México. Perfil Esperado Coordinación efectiva entre equipos técnicos y de negocio para la ejecución de proyectos. Análisis y documentación de procesos actuales y futuros requeridos. Garantía de documentación...

  • Information Systems Sr Specialist

    hace 3 semanas

    Ciudad de México Nissan Motor Iberica SA A tiempo completo

    Information Systems Sr Specialist page is loaded Information Systems Sr Specialist Apply locations México City, Ciudad de Mexico - Mexico time type Full time posted on Posted Yesterday job requisition id R00163921 Life at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you'll find...

  • Business Analyst

    hace 7 días

    Ciudad de México Stefanini México A tiempo completo

    ¡Be a part of **Stefanini**! At Stefanini we are more than 30,000 geniuses, connected from more than 40 countries, we co-create a better future. **Requirements**: - 3+ years of experience as Business Analyst - Experience in gathering, validating and documenting business requirements. - Ability to negotiate with clients. - Experience of working on...

  • Sr IT Business Analyst Oti

    hace 4 semanas

    Ciudad de México Alcon A tiempo completo

    About your future Role Alcon Mexico is looking to hire an SAP ERP Sales and Distribution functional business analyst with focus on system integration. The role is to identify and analyze business needs, conduct requirements gathering and define scope and objectives for the system and its interfaces. You would be designing integrated software solutions to...

  • Business Analyst

    hace 1 mes

    Ciudad de México Desarrollo en Cuatro Consultores SC A tiempo completo

    Importante empresa de TI con más 20 años de experiência brindando servicios profesionales en desarrollo y gestión de sistemas está contratando: "Business Analyst" **Requisitos**: - Estudios de Licenciatura o Ingeniaría afines a Sistemas - Manejo del Idioma Inglés Intermedio - Experiência mínima de 3 años como Business Analyst - Habilidades para...

  • 34. Business Analyst

    hace 1 mes

    México Rules Cube A tiempo completo

    **Senior Business Analyst** Estamos buscando un Senior Business Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México. **Perfil Esperado** - Coordinación efectiva entre equipos técnicos y de negocio para la ejecución de proyectos. - Análisis y documentación de procesos actuales y futuros requeridos. - Garantía de...

  • 35. Business Analyst

    hace 4 semanas

    Ciudad de México Rules Cube A tiempo completo

    Senior Business Analyst Estamos buscando un Senior Business Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México. Perfil Esperado 5 años de experiencia en el sector bancario. Análisis exhaustivo y detallado de los requerimientos para detectar ambigüedades tempranas. Elaboración de Diseño Funcional, detallando las...

  • Sr Financial Analyst

    hace 3 semanas

    Ciudad de México 02 FMC BUSINESS SERVICES MEXICO INC S.A. DE C. V. A tiempo completo

    Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care centers, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care...

  • Resource Planning Fp&a Systems Analyst

    hace 1 mes

    Ciudad de México WarnerMedia A tiempo completo

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...

  • Business Systems Analyst

    hace 4 semanas

    México Jabil Circuit A tiempo completo

    Summary: Business Systems Analyst - based onsite in Austin, TX or Guadalajara, Mexico As a Business Systems Analyst at Jabil, you will play a pivotal role as a change agent and provide essential support to the IT/technical teams for global sites undergoing new transformation activities. You will be primarily responsible for facilitating the...

  • Business Analyst

    hace 4 semanas

    Ciudad de México WTW A tiempo completo

    **The Role** - Responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business processes. - Communicates the business requirements and recommended solutions clearly to the project lead and client. Has a good understanding of what it takes to deliver quality solutions. - Ensures that...