SAP Wm Senior for Support Work
hace 3 semanas
Position: SAP WM Senior for Support work
Experience level: Sr.
Education level: Bachelor’s degree
Location: CDMX - Remoto
Practice: PBS
Industry - Sector: Tecnología
What you’ll do?
This senior functional analyst will be responsible for helping client implement SAP WM/LE functionality.
Punto de contacto con cliente, corrdinación con equipos de India. Experiência dando soporte a procesos SAP WM(solo este modulo es necesario), todos los días interactua con personas de India y USA. Experiência probada soportando WM de al menos 4 años. Es importante que entienda toda la parte funcional para que pueda dar el soporte correctamente, pero solo va a dar soporte, va tener oportunidad de certificarse y crecer, pero debe querer estar en soporte.
What you’ll bring:
This position is for a senior functional analyst with experience in both support and enhancement work including the hand over from enhancement/project to support and has the following key responsibilities:
- Develop BRD in consultation with business users.
- Study the requirement and Provide estimations using Capgemini and TE estimation process.
- Work with development teams and MTC (testers) for implementing and testing of new functionalities
- Configure WM processes in SAP and cross module experience.
- Work with business users and train them on SAP functionality.
- Build test scripts and perform end to end testing.
Functional
- SAP WM and LE configurations.
- Must have a strong understanding of SAP (SD) Delivery and Shipment functionality
- Warehouse movements and IM output determination.
- Master data configuration and cross module integration - WM, IM, MM, PP etc.
- Good receipt and shipment process
- Configuration of new storage location, bin to bin transfer process.
- Batch Management for BOM.
- PP and WM SAP business process and configurations.
- Movement type configurations.
- Picking, packing and Handling unit processes.
- Replenishment process
- Handling of label and scanning devices and RF process.
- Self-starter, works independently
- Demonstrated initiative, good judgment, and ability to achieve results
- Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms and in English.
- Strong analytical, problem-solving, and conceptual skills. Attention to detail.
- Ability to manage cross-functional project teams and foster team commitment to tasks. Ability to influence key individuals inside and outside of own group
- Ability to follow corporate standards with respect to tools and processes
- Strong knowledge and understanding of structured analysis and technical design techniques
- Ability to handle multiple assignments
- Effective decision making
Nice to have
- Familiar with Transport Management Systems
- Familiarity with Bartender labeling software (Seagull Scientific) is HIGHLY desirable
- Familiarity with Carrier Integration bolt-on products (such as ASSIST4 Carrier integration) is HIGHLY desirable
- Able to lead the team very well
Managed Service Process Experience
- Should be familiar with ITSM / Service Desk ticketing systems (preferably ServiceNow)
- Should understand ITIL concepts for Production Support
- Should understand Incident Management, Service Request, Problem Management, Change Management processes
Soft skills:
Work Underpressure, Quality at work, Results Oriented
What can YOU expect in a career with Capgemini?
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model.
You will love this job because
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
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