IT Technical Support

hace 2 semanas


Aguascalientes, México Capgemini A tiempo completo

**Need**: 12665613

**RH**:Estrella Jiménez

**Position**:Consultor SAP GRC

**Experience level**:SR

**Education**:Bachelor's Degree

**Location**:Mexico, Remote

**Practice**:PBS

**Industry - Sector**:Manufacturing and Customer Solutions

**What you’ll do?**

**What you’ll bring**:
**GRC & Authorizations Service Delivery**
- Manage/Create/Assign Security roles and authorizations based on DDC IT and business requirements
- SAP Authorization Concepts
- Design and Develop SAP role concepts and Authorization concepts for supporting SAP systems and business processes
- Work closely with key users on the business & IT side to develop the role matrix for the organizations
- Ensure that legal and local compliance topics are handled during the design
- Collaborate with SI partner to ensure timely implementation
- Governance, Risk and Compliance
- End-to-End operational responsibility for the SAP GRC system including the processes implemented
- Work with key users to define the process work-flows
- Work with business stakeholders to finalize on the Segregation of Duties for the line of business
- Provide SME support to business and process consultants to develop the risk matrix, define mitigation controls etc
- Collaborate with SI Partner, Other entities to ensure the accurate implementation of the SoD and Risk matrix along with mitigation measures
- Identity Management
- SPOC for the local implementation of IDM for supported SAP systems
- Define workflows along with key users from various lines of business
- Collaborate with SI Partner, Other entities to ensure the accurate implementation of the business roles in IDM
- Business User Support
- Provide operational support and guidance on “how-to” requests from line of business supported
- SPOC for any authorization-related topics
- Collaborate with SI Partner and provide SME support as required to solve issues related to user access and SoD topics
- Collaborate with SI partner to ensure timely resolution of incidents and act as SPOC to users for tickets
- Audit Support
- Provide required documentation during audits for the line of business requested
- Work with Auditors as required and support the audit process
- Translate the audit findings into tangible action items and collaborate with SI partner to ensure timely implementation
- Generate and share any reports, periodic evidences, etc as required to comply with audit protocols.
- Partner Delivery
- Collaborate with SI Partner to define the KPIs for system security
- Develop security standards and best practices and work with SI partner for implementation
- Develop roadmap to upgrade the processes and systems as appropriate and work with SI partner for implementation
- Collaborate with SI partner to ensure they are meeting the SLA and also coordinate any escalations on incidents or problem tickets

**Technologies**:SAP GRC, Security

**Soft skills**:

- Work Underpressure, Quality at work, Results Oriented
- English Spoken & Fluent English

**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of 2,400 consultants in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.


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