Client Onboarding Advisor
hace 4 días
Would you like to put your interpersonal skills to work in a growing company? Here is the offer you have been waiting for
**Your future team**
At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world — whether for nutrition, agriculture, organics or industrial products.
**Your future role**
- Provide detailed online walkthroughs and assist clients with their portal onboarding
- Clearly communicate login instructions with customers and key stakeholders
- Explain the platform features and benefits to the clients and support them if they encounter any difficulties
- Record customer needs, requests, and inquiries in Salesforce and communicate them to key team members
- Leverage feedback for continuous improvement of the onboarding process
- Develop a deep understanding of customers' business and operational objectives
- Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of the platform
- Ensure the customer data and documentation is up to date
- Maintain good relations with clients
**Required skills**
- Bachelor's degree in communication, marketing, management, sales or any other related field
- At least two to three years’ experience in a similar role
- Highly motivated
- Excellent communication skills
- Client-oriented
- Organizational skills
- Ability to work independently and manage multiple priorities
- Proficiency with a computer — especially a CRM
- Proficiency in English — a second language will be considered an asset
**Do these words spark your interest?**
client support, English, problem solving, ecommerce
**Your future work environment**
- Thanks to our team's flexible and agile approach, this role can be performed remotely.
If you are ready to take on this challenge, please bring your drive, ambition and talent, and let’s partner together
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