Application Engineer

hace 3 semanas

Ciudad de México Acxiom A tiempo completo

This individual is responsible for consulting, designing and implementation of end-to-end solutions on SaaS privacy governance and management platforms.

You will work with Acxiom and IPG affiliate stakeholders to gather and translate requirements into solutions, through architecture and design artifacts, and provide technical expertise to the project, ensuring both the affiliates and Acxiom’s overall business strategy and technical vision are incorporated into the solution.

You will provide technical support that requires a focus on consulting for proposed changes, process improvements, issue resolution, research of data inquiries, and working closely with internal and affiliate stakeholders.
- Assist in the implementation of OneTrust and digital responsibility solutions and/or manage complex change that significantly impacts an existing solution
- Ensure individualized solution incorporates Acxiom’s and affiliate's overall business strategy and technical vision
- Engage in project communications with stakeholders using a consultative approach. Anticipate obstacles and recommend solution options. Focus on client value and satisfaction while balancing corporate objectives, feasibility and scalability of solution
- Gather partner requirements and transform the information into a logical process flow. Research possible approaches, evaluate cost, portability, compatibility, and usability, then engage in most efficient solution method for the changes/solution. Ensure the solution design fulfills functional and technical requirements. Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture
- Maintain and enhance the roadmap for the solution and maintain that solution roadmap with technical changes and direction including Acxiom standard components as often as possible
- Provide direction with technical and business partner requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment. Ensure data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs). Monitor solution enhancement/implementation progress to stay abreast of possible issues and future challenges
- Maintain domain expertise in Acxiom and affiliate's industry technologies, verticals, and lines of business in order to help align client business needs to products, solutions and services offered. Document and share standard methodologies and case studies
- Define and adhere to Acxiom and affiliate's solution standards, estimates, processes, policies, and procedures. Utilize standard methodologies to promote consistency and drives alignment to standards within designated teams. Familiar with other department’s methodologies including project management and development methodologies
- Identify areas of process improvement that drive automation, efficiency and standardization and instill that mindset while contributing through others

QUALIFICATIONS
- 4-year college degree in related field of study or equivalent work experience
- Experience architecting, and implementing solutions on the OneTrust platform and it's associated modules, or similar GRC or privacy management platforms
- Ability to collaborate with mid to high-level stakeholders and communicate effectively. Ability to adjust communication and presentation styles based on different audiences
- Ability to take detailed, highly technical concepts and present in a high-level non-technical fashion. Capable of effectively communicating the business benefits of the solution
- Ability to exhibit and demonstrate leadership within a given implementation or major change project and provide technical leadership to the team
- Strong written and interpersonal skills

Preferred
- Experience working with APIs and Integrations
- Ability to manage the troubleshooting of issues and conduct performance tuning, logging
- Certifications
- ITIL, OneTrust professional and OneTrust Expert certifications, CIPT certification
- Experience with general privacy and data security concepts (GDPR, CCPA, Vendor Risk Management)
Primary Locations:

Mexico City
Additional Locations (if applicable):

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