Operations Engineer Iii, Aws Managed Services

hace 4 días


Ciudad de México Amazon Web Services Mexico A tiempo completo

Bachelors Degree or Equivalent work experience.
- 6+ years work experience in a systems administrator, engineering or technical IT/Cloud operations support role.
- 6+ years in Linux and/or Windows Operating System support with in depth understanding of one or both OS’s with configuring, managing or troubleshooting systems at scale.
- 4+ years of experience in networking (e.g. Deploying and troubleshooting LAN, VPN, Firewalls, TCP/IP etc.).
- Scripting and / or programming experience with at least one scripting language (PowerShell, Ruby, Python, Bash).

Job summary
- Description*

AWS Managed Services is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
- Roles and Responsibilities*
- Troubleshoot complex issues, Drive root cause by re-producing customer issues, and build proof of concept environments that abide by cloud-best-practices.
- Collaborate and help build utilities and tools for internal use that enable you and AWS Engineers to operate safely at high speed and wide scale.
- Identify and drive improvements to technical processes
- Act as an escalation point and mentor to less experienced engineers on the team and across Amazon.
- Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams.
- Drive customer communication during critical events.
- Learn and leverage groundbreaking technologies.
- AWS experience with production workloads.
- Experience with service-oriented architecture and web services.
- Experience with Configuration Management Software.
- Experience with IAM, Active Directory and ADFS.
- Experience in a DevOps team, supporting CI/CD workloads.
- Experience with cloud, virtualization, distributed networks, co-location.



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