Application Support Analyst 1

hace 3 semanas


Desde casa, México BlackLine Systems A tiempo completo

Make Your Mark:
The Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services.

You'll Get To:

- Coordinate with customer to determine functional requirements and determine technical solutions.
- Analyze data in support of proposed projects, business cases, and system requirements.
- Use formalized development methodology to assure that risks to security and business process integrity are identified and mitigated.
- Gather the customer’s information and determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem.
- Identify what the customer is trying to accomplish.
- Use available knowledge & resources to provide possible solutions.
- Document client issue and process of resolution.
- Handle incoming support inquiries.

What You'll Bring:

- Ability to analyze a problem and direct appropriate course of action
- Professional attitude and desire to answer customer inquiries and resolve issues with patience and understanding; must be service-oriented
- Bachelor’s degree in related field

Thrive at BlackLine Because You Are Joining:

- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

Salary Range:



  • Desde casa, México BlackLine A tiempo completo

    Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...


  • Desde casa, México BlackLine A tiempo completo

    Get to Know Us:It's fun to work in a company where people truly believe in what they're doingSince being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...


  • Desde casa, México Azka IT Consulting A tiempo completo

    Azka IT Consulting, empresa de consultoría y Servicios de Tecnologías de la Información. Nos encontramos en búsqueda de tu talento para formar parte de nuestro equipo como **SAP Application Support Analyst**. Se requiere: - Carrera culminada. - Infles Avanzado (Conversacional). Experiência de más de 3 años en: - SAP con módulos ERP, Cross...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we...


  • Desde casa, México GSB A tiempo completo

    **REQUIREMENTS**: - **Application support experience**: - **Strong knowledge in DB concepts, Linux/Unix, Scripting**: - **Experience with Prod support tools/techniques such as jira, incident management**: - **Knowledge of any OOPS language (preferably Java)**: - **hands on experience on development projects**: - **SQL, Unix/Linux and ready to work in...


  • Desde casa, México Luxoft A tiempo completo

    Project Description**:Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support...


  • Desde casa, México Genpact A tiempo completo

    Genpact Headstrong is looking for a skilled Java Consultant for a client in the USA. Interested? Please share your profile.Title: Java Application SupportLocation: REMOTE in MexicoDuration: FulltimeResponsibilities:Provide technical support for Java applicationsLead and communicate with clientsResolve production incidentsTest application featuresMinimum...


  • Desde casa, México Xideral A tiempo completo

    Empresa lider en TI anda en busca de un Application Support Engineer **Requisitos**: - **Ingles avanzado indispensables - no negociable.**: - **Mas de 5 años de experiência en el puesto.**: - PowerShell (soporte para aplicaciones desplegadas por el banco) - Splunk - C# - Automation experience - Dynatrace (nth) - AWS Architect - Azure - Sólidos los...

  • Linux Application Support

    hace 2 semanas


    Desde casa, México MSNS HR TECHNOLOGY LLC A tiempo completo

    **Role: Linux Application Support (Multiple roles)** **Openings: 10+ hires** **Location: - Any Location of Mexico Near Client office** **Model: - Hybrid** **Salary: - GROSS 45-90 K MXN/Month + Standard Benefits** **English Communication: Advanced** **Experience** **Technical Experience** : Experience on planning, deploying and maintaining AWS,Strong Hands...

  • Application Support L2

    hace 3 semanas


    Desde casa, México Capgemini Engineering A tiempo completo

    Capgemini Engineering is looking for a **Application Support Engineer (L2)** **We're looking for**: - **Conversational English (B2, C1, C2)**: - Bachelor's degree in Computer Science or related - Advanced knowledge in **UNIX **and **SQL **(Joins, Querys, Index, view, tables) - Experience in **SQL Databases** like SQL Server, DB2, Sybase, Oracle or...


  • Desde casa, México Fluent Trade Technologies A tiempo completo

    **Fluent Trade Technologies** is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets. Fluent is a market leader with a significant tier 1 & 2 client base in the financial world, We are growing and inviting you to join our Filipino team as **Application Support Engineer (Linux /** **FinTech/Trading) **Position...


  • Desde casa, México EPAM Systems A tiempo completo

    You will fit this role if you have a true passion for people, process and technology.You will work under one of client senior support managers.Somebody with potential but has really good customer acumen, quick learner, broad technical skills Former support engineer who is looking to make a move into leading teams and driving initiatives What you'll do: Lead...

  • Support Analyst

    hace 2 meses


    Desde casa, México Ellucian A tiempo completo

    Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher...


  • Desde casa, México Definity First A tiempo completo

    We are looking for an **Application Support Engineer** to work REMOTELY. Skills & Requirements - Computer Science concept of Data Structures in practical use cases - Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues - Good communication skills with...

  • IT Support Analyst

    hace 2 semanas


    Desde casa, México Perficient A tiempo completo

    **IT Support Analyst** **Why is Perficient the best option?** Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as...


  • Desde casa, México EPAM Systems A tiempo completo

    RESPONSIBILITIES - Managing a variety of devices and operating systems, including Windows, Mac, iOS, and Linux - Collaborating with technical teams to resolve support tickets and serving as an escalation point - Developing PowerShell/Bash scripts - Ensuring compliance with standard IT best practices and procedures, such as IT security, computer operations,...

  • Security Support Analyst

    hace 2 semanas


    Desde casa, México Altumware A tiempo completo

    **ADVANCED ENGLISH REQUIRED** As an IAM Security Support Analyst II you will support the organizations Identity & Access Management program. You will interact with users and technical teams across Conduent to secure global systems to ensure compliance with corporate policy and multiple compliance frameworks including (ISO, HIPAA, PCI, SOC,...


  • Desde casa, México EPAM Systems A tiempo completo

    RESPONSIBILITIES Managing a variety of devices and operating systems, including Windows, Mac, iOS, and Linux Collaborating with technical teams to resolve support tickets and serving as an escalation point Developing PowerShell/Bash scripts Ensuring compliance with standard IT best practices and procedures, such as IT security, computer operations, and...

  • Business Analyst

    hace 3 semanas


    Desde casa, México South Street Designs A tiempo completo

    We are looking for a **Business Analyst** who will be responsible for conducting market research, analyzing data, creating professional slide decks, and providing comprehensive administrative support to the company owner. This role will involve assisting in business analysis, researching companies, market analysis, and utilizing Excel for data analysis and...