Bilingual Customer Service Agent

hace 4 días

Monterrey, México Sutherland A tiempo completo

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Bilingual agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to grow together, we want to work with you

**What make us different?**

Our workforce has thrived in an environment of diversity of thought, experience, and background. We celebrate our diversity and embrace it whole-heartedly. There is no place for disrespect. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of** One Sutherland Team, Playing to Win.**

**In Sutherland you can**:
**Do interesting things**:Work with great people on interesting projects with some of the world's biggest brands.

**Be Yourself**:Keep your passions and interests alive. Your unique perspective adds value to your work.

**Grow with the company**:Develop new skills and experiences while tackling challenges in a supportive environment.

**Bilingual Consultant agents in this role get to**:
**Be the Point of Contact; **they are responsible for delivering consistently excellent customer service over the phone and in writing, navigating systems, procedures, and other resources to provide accurate and timely resolution to customer inquiries, and documenting problem resolution and customer contact. This position is also responsible for researching and diagnosing customer disputes and identifying the most efficient means to resolve them to the satisfaction of the company, the sponsor, and the subscriber

**Qualifications**:

- High school diploma or GED (might be unfinished)
- Excellent verbal and communication skills, B1H/B2 English proficiency
- Basic PC keyboarding skills: basic Microsoft Office (Outlook, Word, Excel) experience required
- +1 year in customer service, strongly preferrable in call center
- Schedule availability

**We offer**:

- Direct hiring since day 1
- Fully paid training
- **Competitive salary**:

- **Growth opportunities**:

- 40 hours shifts
- 48 hours shifts eligibility after training
- **2 days off**:

- Performance bonus
- All law benefits
- Food coupons
- **Annual merit increase eligibility**:

- Operations from home during contingency
- Training on site with all sanitary measures

  • Bilingual Customer Service Representative

    hace 4 semanas

    Monterrey, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...

  • Bilingual Customer Service Representative Home

    hace 2 meses

    Monterrey, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Bilingual Customer Service Agent (Home Office Available) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...

  • Bilingual Customer Service Representative Home

    hace 7 meses

    Monterrey, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...

  • Bilingual Customer Service Representative

    hace 6 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 7 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Agent

    hace 2 días

    Monterrey, México HRO A tiempo completo

    We are looking for a dynamic **Bilingual Agent**, who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance working from home based in Monterrey. **About you**: **Salary & Benefits**: - $13,000 Base salary - Up to $2,000 Performance...

  • Bilingual Customer Service Representative

    hace 6 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 6 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 3 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 4 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 2 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Agent

    hace 7 meses

    Monterrey, México JINZAI A tiempo completo

    **Vacante para la empresa JINZAI en Monterrey, Nuevo León**: EMPRESA IMPORTANTE LOCALIZADA EN MONTERREY Solicita Ejecutivos telefonicos Bilingues campaña atencion a clientes BILINGUAL CALL CENTER AGENT LOCALIDAD E FECHA DE INGRESO - 05 deFEBRERO ACTIVIDADES - Responsabilidad en el desempeño de funciones de atención al cliente. - Mantener la...

  • Bilingual Customer Service Agent

    hace 7 meses

    Monterrey, México JINZAI A tiempo completo

    **Vacante para la empresa JINZAI en Monterrey, Nuevo León**: EMPRESA IMPORTANTE :SOLICITA EJECUTIVOS TELEFONICOS BILINGUES BILINGUAL CALL CENTER AGENT LOCALIDAD: ON SITE Horario de entrevista: 9 AM - 5PM ACTIVIDADES - Responsabilidad en el desempeño de funciones de atención al cliente. - Mantener la confidencialidad y la seguridad. - Recibir llamadas...

  • Bilingual Customer Service Agent

    hace 7 meses

    Monterrey, México JINZAI A tiempo completo

    **Vacante para la empresa JINZAI en Monterrey, Nuevo León**: EMPRESA IMPORTANTE LOCALIZADA EN MONTERREY Solicita Ejecutivos telefonicos Bilingues ingles fluido y conversacional. BILINGUAL CALL CENTER AGENT LOCALIDAD MONTERREY- ON SITE FECHA DE INGRESO - 12 de FEBRERO CAMPAÑA DE: ATENCION A CLIENTES. ACTIVIDADES - Responsabilidad en el desempeño de...

  • Bilingual Customer Service Representative

    hace 18 horas

    Monterrey, Nuevo León, México New Credit America A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at New Credit America. As a key member of our operations, you will play a vital role in providing exceptional service to our customers while working in a fast-paced environment.Job SummaryIn this critical position, you will be...

  • Agente de Servicio Al Cliente Bilingüe

    hace 6 meses

    Monterrey, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Monterrey, Nuevo León**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas...

  • Customer Service Representative Bilingual

    hace 1 mes

    Monterrey, Nuevo León, México New Credit America A tiempo completo

    New Credit America is seeking an experienced Customer Service Representative Bilingual to join our team in Loma Larga, Monterrey. This role will be responsible for handling inbound and outbound calls to customers, providing remarkable customer service by resolving their inquiries.The ideal candidate should have strong verbal and written communication skills,...

  • Bilingual Customer Service Representative

    hace 7 meses

    Monterrey, México Cover Desk A tiempo completo

    **ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

  • Bilingual Customer Service Representative

    hace 6 días

    Monterrey, México HRO A tiempo completo

    We are looking for a **Bilingual Customer Service Representative**, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Identify and assess customers’...

  • Customer Service

    hace 3 semanas

    Monterrey, México Search S&E A tiempo completo

    DESCRIPTION We are looking for personnel for the on-site customer service area. Who has a taste and vocation for customer service and who understands the policies and position of in-plant job. Have the ability to instruct the client remotely about installation processes, maintenance and behavioral questions. **REQUIREMENTS**: Requirements: 1 year of...