Deputy Manager

hace 3 semanas


Ciudad de México Manpower Mexico A tiempo completo

**Purpose of the Role**:
Oversee day-to-day operations, ensure compliance with processes, and lead a team to maximize efficiency and customer satisfaction at the Visa Application Centre.

**Responsibilities**:

- Manage all administrative and functional activities at the VAC.
- Conduct audits and implement process changes.
- Monitor and reduce errors.
- Enhance customer satisfaction and productivity.
- Maintain adherence to SLAs and SOPs.
- Ensure compliance with policies and procedures.
- Handle customer escalations and support functions.
- Train and develop the team.
- Manage productivity, security, and succession planning.

**Requirements**:

- Graduate with 2-5 years of relevant experience.
- Proficiency in MS Office and team management skills.
- Strong communication and problem-solving abilities.

**Additional**:
Advanced English level is mandatory

We offer:

- Excellent salary compensation
- Medical insurance
- Law benefits
- Bonuses

Sueldo:
No mostrado por compañía

Categoría:
Administrativo

Subcategoría:
Administración

Localidad:
México-Ciudad de México

Sector:
Servicios

Giro:
Servicios de Outsourcing, Head Hunter y Consultoría en R.H. (Servicios)

Tipo de contratación:
Tiempo completo - Permanente

Número de oferta:
18207990


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