Deputy Manager
hace 3 semanas
**Purpose of the Role**:
Oversee day-to-day operations, ensure compliance with processes, and lead a team to maximize efficiency and customer satisfaction at the Visa Application Centre.
**Responsibilities**:
- Manage all administrative and functional activities at the VAC.
- Conduct audits and implement process changes.
- Monitor and reduce errors.
- Enhance customer satisfaction and productivity.
- Maintain adherence to SLAs and SOPs.
- Ensure compliance with policies and procedures.
- Handle customer escalations and support functions.
- Train and develop the team.
- Manage productivity, security, and succession planning.
**Requirements**:
- Graduate with 2-5 years of relevant experience.
- Proficiency in MS Office and team management skills.
- Strong communication and problem-solving abilities.
**Additional**:
Advanced English level is mandatory
We offer:
- Excellent salary compensation
- Medical insurance
- Law benefits
- Bonuses
Sueldo:
No mostrado por compañía
Categoría:
Administrativo
Subcategoría:
Administración
Localidad:
México-Ciudad de México
Sector:
Servicios
Giro:
Servicios de Outsourcing, Head Hunter y Consultoría en R.H. (Servicios)
Tipo de contratación:
Tiempo completo - Permanente
Número de oferta:
18207990
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