Service Desk Agent Team Leader

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match.TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services.This is delivered through its unique Global Network.**Requirements**:- Minimum 1 year experience as a customer...

We are a leading global information technology; consulting and business process Services Company.We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.A company recognized globally for its comprehensive portfolio of services,...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

Company Description Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive...

If you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you! All you require is: - Basic technical computer skills. - Previous Customer Service Experience. - Fluent english (written and spoken) Trainning is paid in full from the day you sign the contract! Please add your Resume. All...

Company DescriptionMphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive...

1 Opening - Guadalajara **Role description**: **Service Desk Agent** **Associate II - Cloud Infrastructure Services** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Overview Must have more than 5 years of experience in IT Service Desk as a Team Lead - Should have managed service desk operations in his/ her current role - Experience of working in an IT Contact Center/Service Desk support - Understanding of the Business situation and capability to address issues - Shows flexibility/ownership & works under pressure...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

1 Opening- Guadalajara**Role description**:**Service Desk Agent****Associate II - Cloud Infrastructure Services****Who We Are**:Born digital, UST transforms lives through the power of technology.We walk alongside our clients and partners, embedding innovation and agility into everything they do.We help them create transformative experiences and...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...

Guadalajara, Mexico - 2924938 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Do you speak English?This position is for you!We are looking for a competent**Service Desk Agent**to provide quick and effective technical assistance related to software and hardware.You will answer queries on basic technical issues, resolve or offer advice to solve them.**Requirements**_**:_- Fluent English (Spoken/Written)- 2 years' experience in customer...

Do you speak English?This position is for you!We are looking for a competent**Service Desk Agent**to provide quick and effective technical assistance related to software and hardware.You will answer queries on basic technical issues, resolve or offer advice to solve them.**Requirements**_**:_- Fluent English (Spoken/Written)- 2 years' experience in customer...

Job Description:NTT DATA Services is a global leader in digital transformation, delivering innovative solutions to improve patient outcomes across the healthcare ecosystem. As a Healthcare Service Desk Associate, you will play a critical role in providing exceptional customer service and technical support to clinicians and healthcare professionals.Key...

We are seeking a dedicated and detail-oriented **Service Desk QA Lead** to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction and driving continuous...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

Guadalajara, Mexico - 2896700 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...