Service Desk

Service Desk Manager Opportunity at CognizantCognizant is a leading IT services provider seeking an exceptional Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for leading a team of service desk professionals in providing exceptional customer service and support to our clients.Key Responsibilities:Develop and...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

Job Summary:Wipro Limited is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues in line with Wipro's Service Desk objectives.Key Responsibilities:Provide primary user support and...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

Service Desk Operations SpecialistThe Service Desk Operations Specialist will be the primary point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. The role requires adherence to Wipro's Service Desk objectives and involves handling service desk tickets using defined tracking software.Responsibilities:Provide primary user...

Role Purpose Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used...

Job SummaryWe are seeking a highly skilled and detail-oriented Service Desk Analyst to join our team at Wipro. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain, analyze, and troubleshoot hardware and software issues to ensure seamless service...

Service Desk Agent OpportunityWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and effective issue...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Service Desk Agent OpportunityWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and effective issue...

Job Title: Service Desk ManagerNetSource Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of % in the last years with over + employees globally, with over + locations in the US and global operations in countries.Job Summary:We are seeking a highly skilled Service Desk Manager to...

Service Desk AnalystRole OverviewMaintaining, analyzing, and resolving hardware and software issues is a key responsibility of this role. The Service Desk Analyst will provide primary user support and customer service, responding to queries from various channels, including calls, portal, emails, and chats. They will become familiar with each client and their...

Guadalajara, Mexico - Tech Hiring - 3068277 **Job Description**: **_ONSITE POSITION IN GUADALAJARA - MEXICO_** - We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six...

Join Cognizant's Dynamic Team as a Service Desk AgentWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and...

**Transform Lives through Technology**At UST, we're on a mission to empower our clients and partners to create transformative experiences and human-centered solutions for a better world.We're seeking a skilled Service Desk Specialist to join our team and help us deliver exceptional support to our clients.As a Service Desk Specialist, you'll be responsible...

Job SummaryAs a Service Desk Analyst at Wipro, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer queries and issues in a timely and efficient manner, ensuring high levels of customer satisfaction.Key ResponsibilitiesMaintain, analyze, and troubleshoot...

Join Cognizant as a Service Desk AgentWe are seeking a highly skilled and motivated Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve customer inquiries and issues in a timely and...

Job SummaryAs a Service Desk Analyst at Wipro, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer queries and issues in a timely and efficient manner, ensuring high levels of customer satisfaction.Key ResponsibilitiesMaintain, analyze, and troubleshoot...

We are seeking a dedicated and detail-oriented **Service Desk QA Lead** to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction and driving continuous...