Latam Market Customer Ops

hace 2 semanas


Tlaquepaque, México Hewlett Packard A tiempo completo

**Job Summary**
- This role is responsible for leading the development, negotiation, coordination, and communication of business plans, to maximize identified opportunities and achieve performance goals within the organization. The role explores new business opportunities, and expansion strategies to drive growth and market share. The role continuously drives better business practices and increased value to the business through consistent measurement and improvement of key activity metrics.

**Responsibilities**
- Develops recommendations from complex data and business analysis and formulates them into business plans.
- Drives the construction of highly innovative statistical and financial models to analyze new aspects of business performance.
- Establishes the metrics required to measure business performance, and recommends the go-forward strategy to address performance gaps.
- Leads highly complex, time-sensitive market research projects and identifies compelling trends and opportunities for business leaders.
- Staffs and manages cross-functional teams across the entire span of business planning activities.
- Drives all aspects of priority projects and makes final team decisions; develops business plans and proactively identifies new opportunities as partners with client business leaders.
- Develops and drives comprehensive business plan recommendations, based on analysis, emerging trends, and experience.
- Identifies or develops cutting-edge analytical tools, models, and methods for making key business decisions.
- Counsels business leaders, recommends approaches for executing high-level strategies and develops creative solutions.
- Develops and executes forward-thinking strategies for building and nurturing long-term business relationships.

**Education & Experience** Recommended**
- Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of work experience, preferably in strategy, planning, operations, finance, market research, or a related field.

**Knowledge & Skills**
- Analytics
- Business Intelligence
- Business Strategies
- Competitive Intelligence
- Customer Insights
- Dashboard
- Data Analysis
- Data Visualization
- Economics
- Market Intelligence
- Market Research
- Power BI
- Thought Leadership

**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

**Impact & Scope**
- Impacts large functions and leads large, cross-division functional teams or projects.

**Complexity**
- Provides highly innovative solutions to complex problems within established policy.

**Disclaimer**

LI-PO



  • Tlaquepaque, Jalisco, México HP A tiempo completo

    LATAM Market Customer Ops - Business PlannerDescription:Job Summary:This role is responsible for leading the development, negotiation, coordination, and communication of business plans to maximize identified opportunities and achieve performance goals within the organization.The role explores new business opportunities and expansion strategies to drive...


  • Tlaquepaque, México HP A tiempo completo

    LATAM Market Customer Ops - Business Planner Description - Job Summary• This role is responsible for leading the development, negotiation, coordination, and communication of business plans, to maximize identified opportunities and achieve performance goals within the organization. The role explores new business opportunities, and expansion strategies to...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    **_ Responsibilities: _** - Attainment management for LATAM Personal systems (Market Share and SAB) - Inventory management: HOI, Aged, On hand and In transit - Review KPI's regularly to ensure we operate - Identifies opportunities for process improvement and develops recommendations. - Provides support and aligns the exeuction with market category as "one...


  • Tlaquepaque, México Herbalife A tiempo completo

    Overview: THE ROLE: The Market Technology Experience Director is at the forefront of driving the development and innovation of technology products. This role involves strategic oversight, team leadership, and cross-functional collaboration to deliver cutting-edge solutions that meet market demands, exceed customer expectations, and foster operational...


  • Tlaquepaque, México SFIS International Services A tiempo completo

    Company dedicated to federal cargo transportation specialized in refrigeration, due to growth and development, seeks: Customer experience manager Objective: Monitor interactions with customers, by planning strategies that increase customer satisfaction. Activities: Create and develop the international customer service department. Strengthen negotiations...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for providing operational support to accounts and partners while offering process consulting expertise to the internal teams. The role analyzes market trends and financials to generate insights and advocate for customer expectations. The role contributes to process improvement efforts to enhance customer...


  • Tlaquepaque, Jalisco, México HP A tiempo completo

    Indigo LATAM Parts administratorDescription -Overview• This position oversees Parts management and Returns processes in the Latin-America region in collaboration with Print Indigo business and different teams. The goal is to efficiently address common issues to ensure customer satisfaction and provide a smooth service experience.The role includes managing...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    CSR (customer support representative) is involved in the end to end process of an order: since order is submitted by the customer and until it is delivered and invoiced. **Job Summary** - This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. The role...


  • Tlaquepaque, México HP A tiempo completo

    Indigo LATAM Parts administrator Description - Job Summary• This role is responsible for Parts management and Return part process within Latin-America region collaborating with Print Indigo business and various teams to resolve most common issues ensuring customer satisfaction and seamless service experience.The role involves efficient handling of customer...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    As part of the PS CO facing team, is accountable to collaborate with PS Market Category Leads and their teams to deliver against PS market attainment, cost and inventory goals and drive the proper order prioritization within a given market; along with adequate linkage to the Customer Operations for PS execution related questions. You will work with business...

  • Customer Service

    hace 2 semanas


    Tlaquepaque, México TATA Consultancy Services (TCS) A tiempo completo

    Do you speak English? This position is for you! Tata Consultancy Services is looking for Customer Service profiles! Work in one of the best companies in Guadalajara and earn the best salaries in the market! All you need is to be able to communicate in English! Props to you if you have prior experience! Come and get: - Fantastic benefits from day one, food...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    **ABOUT HP** You are out to reimagine and reinvent what is possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what is next. We are in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful...


  • Tlaquepaque, México Avnet A tiempo completo

    Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...


  • Tlaquepaque, México ASSA ABLOY OCCIDENTE A tiempo completo

    _**Global Group**_ **Leader in Access solutions. We help people every day to feel safe, secure and experience a more open world.** Job Description: Provide administration and day-to-day hands-on support to the order entry and customer service team, with functional responsibilities, which includes, among others, the processing of eBusiness trade orders in...


  • Tlaquepaque, México TATA Consultancy Services (TCS) A tiempo completo

    Do you speak English? This position is for you! Tata Consultancy Services is looking for Customer Service profiles! Work in one of the best companies in Guadalajara and earn the best salaries in the market! All you need is to be able to communicate in English! Props to you if you have prior experience! Come and get: - Fantastic benefits from day one, food...


  • Tlaquepaque, México Herbalife A tiempo completo

    Overview: THE ROLE: The Director, Digital Product Activation will lead the development and implementation of strategies to accelerate digital growth by successfully bringing digital products to market and ensure scaled adoption internally and externally (with our Distributors). This position leads at the intersection of global digital product leaders and...


  • Tlaquepaque, México Avnet A tiempo completo

    Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...


  • Tlaquepaque, México Avnet A tiempo completo

    Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...


  • Tlaquepaque, México Avnet A tiempo completo

    Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re...


  • Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. **_ Responsibilities: _** - Responsible for orders to...