Customer Quality Engineer
hace 5 meses
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.
**Job Description**:
Bose Corporation’s Customer Quality Engineer (CQE) will manages assigned strategic customer quality accounts to ensure that Bose provides an exceptional customer experience for Consumer Electronic Division (CED). This includes global strategies to improve customer experience by partnering closely with the core functional team (engineering, operations, planning & OPEX). A vital aspect of this position is to establish an on-time customer response to proactively monitor and support our CED accounts, resolve quality problems promptly, drive continual improvement, improve quality by monitoring scorecards, and minimize the cost of poor quality by fulfilling customer requirements, being responsive, and building customer relationships. This position reports to the CQE Module Manager.
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