Intake Specialist

hace 2 semanas

Desde casa, México Virtual Staffing LLC A tiempo completo

COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALISTS

**Pay Rate**: **$5 - $6 per hour** (Depending on skills and experience, working 40hrs per week)

**Description**:
A legal Intake Specialist receives and qualifies new and prospective clients for law firms. They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients.

**Job Tasks**:

- Outbound & Inbound Calling (Cold Calling)
- Qualify and Signing up potential clients
- Send Retainer Agreement
- Follow up old leads and appointments
- Request initial documents for cases
- Forward qualified clients to attorneys
- Reviewing client files to verify all outstanding bill and lien amounts
- Negotiate with medical providers to obtain reductions in lien amounts
- Facilitating the signing of settlement releases
- Assist with the drafting and reviewing of legal documents
- Call medical providers to gather initial case information.

**Qualifications**:

- High school diploma or equivalent
- At least 2 years of work experience in BPO / Customer Service
- Excellent English (oral and written) communication skills with a very good English accent
- Strong customer service, persuasion, and critical thinking skills
- Ability to work with databases and online technological platforms
- Ability to be detail-oriented, diligent, and flexible
- Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
- Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
- Committed to maintaining integrity and confidentiality on behalf of clients and the Firm
- _**Own Laptop or Desktop (8GB RAM, Core i5 or above) and with an internet connection of at least 10mbps**_
- **Willing to work on Pacific Standard Time (PST) schedule**

**Skills**:

- Business Communication including Close-to-perfect accent
- Attention to Detail
- Time Management
- Diligent in making follow-ups
- Critical Thinking
- Asking the right questions
- Customer Service

**What do we offer?**
- Permanent and Stable WFH employment
- Competitive Compensation and Benefits
- Wi-Fi Subsidy starting on the 3rd month of employment
- Healthcare Assistance on the 6th month of employment.

**Pay Rate**: **$5 - $6 per hour** (Depending on skills and experience)

Pay: $100.00 - $120.00 per hour

**Language**:

- advanced english (preferred)

  • Bilingual Intake Specialist

    hace 4 semanas

    Desde casa, México eCustom Solutions A tiempo completo

    **Bilingual Intake Specialist (English & Spanish)** Are you fluent in both Spanish and English, with a passion for delivering exceptional customer service? Do you have a background in employment law and a solid understanding of the legal industry? If so, we want to hear from you! eCustom Solutions is seeking a talented Bilingual Intake Specialist to join...

  • Intake Specialist

    hace 1 mes

    Desde casa, México Virtual Staffing LLC A tiempo completo

    _**COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALISTS!!** **Pay Rate: $5 - $6 per hour (Depending on skills and experience, working 40hrs per hour)**_ **Description**: A legal Intake Specialist receives and qualifies new and prospective clients for law firms. They are responsible for managing the processes of onboarding new clients and evaluating...

  • Intake Specialist

    hace 4 semanas

    Desde casa, México eCustom Solutions A tiempo completo

    **eCustom Solutions **is looking for enthusiastic individuals to join our team of intake specialists. **Please note we are looking for independent contractors** **Main Job Tasks, Duties and Responsibilities** - Calling outbound customers who have indicated an interest in our services. - Qualifying customers cases and retaining them for the law firm. -...

  • Bilingual Intake Specialist

    hace 4 semanas

    Desde casa, México Satellite Teams A tiempo completo

    **Satellite Teams is searching an Intake Caller who will be working for an LA-based distinguished law firm protecting consumers over a decade. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance.** **RESPONSIBILITIES** - Probe caller for the details of their...

  • Bilingual Legal Intake Specialist

    hace 4 semanas

    Desde casa, México Satellite Teams A tiempo completo

    **Satellite Teams is searching for an Intake Caller who will be working for an LA-based distinguished law firm protecting consumers for over a decade. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance.** **RESPONSIBILITIES** - Probe caller for the details...

  • Legal Specialist

    hace 3 semanas

    Desde casa, México Virtual Staffing LLC A tiempo completo

    _**COMPANY IN THE USA IS HIRING REMOTE LEGAL SPECIALIST FOR DEMAND WRITING!**_ - **Salary Rate: $4 - $5 USD per hour, Working 40hrs per week**_ **Description** The Demand Writer will work directly with the Personal Injury Department, as well as interact with other departments (i.e. Employment Law, Workers’ Compensation, Administration, and Intake), as...

  • Legal Specialist

    hace 4 semanas

    Desde casa, México Virtual Staffing LLC A tiempo completo

    _**COMPANY IN THE USA IS HIRING REMOTE LEGAL DEMAND WRITERS!!!**_ - **Salary Rate: $4 - $5 USD per hour (40 hrs per week)**_ **Description** The Demand Writer will work directly with the Personal Injury Department, as well as interact with other departments (i.e. Employment Law, Workers’ Compensation, Administration, and Intake), as assigned. The Demand...