On-site Technical Support L1

hace 1 mes


Puebla, México STEFANINI LATAM A tiempo completo

Sé parte de Stefanini

En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.
**Responsabilidades y atribuciones**
Seguro no te quieres quedar fuera

On-Site Technical Support L1

¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones

Para enfrentar mejor estos desafíos, necesitas:
Brindar soporte técnico a los usuarios de las aplicaciones y de los hardware (por ejemplo, PCS, servidores, computadoras centrales) en la organización.

Actuar con los servicios de redes, con los ingenieros de sistemas de software o con el desarrollo de aplicaciones para restablecer el servicio o identificar problemas.

Para soportar diferentes instalaciones, movilidad constante
- Conocimientos generales en hardware y software (Equipos de escritorio, portátiles, Windows 10, Office 365, Active Directory)
- Conocimiento fundamental de las herramientas de gestión de tickets
- Instalación de aplicaciones
- Conocimientos básicos de redes.
- Configuración de cuenta de correo
- Detección de problemas en equipos de cómputo.
- Manejo de herramientas de respaldo.

Conocimientos básicos en el teléfono.
**Requisitos y calificaciones**

Importante contar con:

- ¿Años de experiência? 1-2 años de experiência
- Tecnologías Necesarias : Conocimientos generales en hardware y software (Equipos de escritorio, portátiles, Windows 10, Office 365, Active Directory)
- Conocimiento fundamental de las herramientas de gestión de tickets

**Informaciones adicionales** HABILIDADES Y COMPETENCIAS**:

- 100% presencial ( Se brinda transporte desde la ciudad de Puebla con rutas predeterminadas)
- Buena ortografía y gramática
- Facilidad de aprendizaje y seguimiento de procesos
- Proactivo, facilidad de palabra, cordial

**ZONA DE TRABAJO**:
Boulevard San José Chiapa. Puebla, Puebla

Somos una empresa global con 35 años de experiência en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiência de usuario (UX).

Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.

Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.



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