Customer Services Bilingüe

hace 2 meses


Tultitlán Méx, México Grupo Carvajal A tiempo completo

**Acerca de la empresa**

Nosotros somos Carvajal, con presencia en 14 países de América y más de 100 años de experiência en el giro de artes gráficas con la fabricación y distribución del giro papelero y desechables.

**Solicitamos tu talento como Customer Services Bilingüe/**

**Requisitos**
- Licenciatura en Negocios Internacionales, Logística, Relaciones Comerciales, Administración de Empresas o afín (pasante o titulado).
- Experiência mínima de 2 años en áreas de servicio al cliente internacional, áreas de cobro y recaudo de clientes.
- Inglés conversacional **INDISPENSABLE ( Se realiza entrevista con el idioma)**.

**Conocimientos**
- Manejo de Excel avanzado.
- Manejo de ERP (deseable Oracle).
- Operaciones logísticas de importación y exportación.
- Manejo de portales de Facturación.
- Portales de clientes de autoservicio y mayoreo.

**Funciones**
- Revisión y registro de los Estados de Cuenta bancarios (PAGOS).
- Análisis y envió de Estados de Cuenta de Clientes.
- Análisis de diferencias y cargos comerciales con ventas.
- Liberación de pedidos de acuerdo con políticas y procedimientos de la empresa.
- Registro de Movimientos Intercompanía.
- Elaboración de reportes ejecutivos de la antigüedad de saldos.
- Elaborar informes (Pronóstico mensual, estatus, estados de cuenta, informe de exceso de cupos).
- Revisar conciliaciones bancarias.
- Manejo de cuentas por cobrar.

**Oferta**

Sueldo con base en la experiência, conocimientos, habilidades y aptitudes.

Prestaciones de Ley

Prestaciones Superiores

**Horario**

Híbrido 3 días en oficina y 2 HO (en caso de cierre mensual los días en planta y/o oficina pueden variar).

Lunes - Jueves 07:30 am - 06:00 pm

Viernes 07:30 am - 02:30 pm

**Zona de trabajo: Planta Tultitlán.**

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- ¿Cuál es tu pretensión económica?

Escolaridad:

- Licenciatura terminada (Obligatorio)

Experiência:

- Cuentas por cobrar: 2 años (Obligatorio)

Idioma:

- Inglés Intermedio (Obligatorio)

Lugar de trabajo: Empleo presencial



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