Gbs Preferred Cust Associate
hace 2 semanas
Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nível.
**Descripción de puesto**:
**Job Summary**
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
**Responsibilities**:
- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.
**Qualifications**:
- High school diploma, GED, or International equivalent
- Strong oral and written communication skills
- Strong problem solving skills
- Previous customer service experience - Preferred
**Tipo de empleado**:
Permanente
UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.
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