Infrastructure Manager
hace 1 semana
This is an **Infrastructure Manager Messaging** **administration** position to support a team of skilled Messaging administrators within the CTI Distributed organization. Provide L3/SME support for Messaging platforms covering Messaging Servers.
**Key Responsibilities**:
- Should be able to handle first point escalations for all technical and process issues
- Contribute to formulation of strategies for infrastructure technologies functional areas across
- Demonstrate in-depth knowledge of how Technology Infrastructure integrates within the overall technology function to achieve business goals
- Ensure ongoing compliance with regulatory requirements, evaluate controls to help mitigate negative outcomes through prevention, detection and correction
- Persuades and influences others through communication skills; may negotiate with external parties.
**Knowledge/Experience**:
- 5 years of experience in a Technology Infrastructure support role
- Experience in a Financial Services or large complex and/or global environment preferred
- Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices
- Strong analytical, strategic thinking and communication skills - must have ability to synthesize, develop and present clear and concise recommendations
- Excellent relationship management skills
- Effective analytic/diagnostic skills
- Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline
**Qualifications**:
- Education Level: Bachelor’s Degree in Technology, Electronics, Systems or similar is preferred. However, we also receive people with equivalent work experience
- Primary Location: México
- Schedule: Full-time
- Shift: Day
- Job Employee Status: Regular
- Travel: NO
- Relocation: NO
- Office Location / Address: Mexico, LATAM
- Language skills: English 80%
- **Job Family Group**:
Technology
- **Job Family**:
Infrastructure
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
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