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Sr. Business Operations Consultant
hace 3 meses
Full Time Guadalajara, Mexico OR Remote, US
We are in search of a Sr. Business Operations Consultant who will be a trusted advisor to our clients and understand the bigger business problem and process to coach each client to success. This person will focus their talents on migrating and implementing new releases, data writing and manipulating, and configuration. The atmosphere is highly collaborative so we need a true go-getter. Looking for someone who will question what they are told and provide suggestions to better the business, with the end goal of helping to drive sales and growth for our clients. Responsibilities:
Support clients by driving solutions with the greater business goals in mind
Daily administration and support of client Salesforce database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations
Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex workflow rules, data validation, and triggers
Develop and create customized reports and dashboards dependent upon clients’ needs and business objectives
Stay current of new Salesforce features and functionality to provide recommendations for process improvements
Log identified system problems and track progress through resolution
College degree or equivalent work/technical experience
5+ years Salesforce experience, Salesforce certification preferred
Understanding of relational databases and data integration tools
Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex
Demonstrated experience collaborating with senior business leaders
Ability to mentor, train, and develop others in a team environment
Excellent communication and analytical skills
Close attention to detail
Ability to work independently, as well as part of a team, on multiple projects
Understanding of Sales and Marketing workflows and business process
Understanding of marketing automation
Ability and willingness to learn the Openprise technology and preference given to those who have worked with Openprise
