Consumer & Brand Experience Insights Manager

hace 2 semanas


Playa del Carmen, México Grupo Xcaret A tiempo completo

**Fecha**:2 ago 2023

**Ubicación**: PLAYA DEL CARMEN, ROO, MX, 77710

**Empresa**:Talento Xcaret

**Escolaridad**
- Licenciatura en Administración de Empresas o Mercadotecnia

**Conocimientos**
- Metodologías de investigación y análisis de mercado
- Proceso de innovación para desarrollo de nuevos productos/servicios
- Heramientas de medición de satisfacción y experiência de clientes
- Herramientas para medición o mapeo de Customer Experience/Customer Journey Map
- Análisis estadísticos y de procesamiento de data

**Habilidades**
- Pensamiento estratégico
- Pensamiento crítico
- Capacidad analítica y numérica
- Creatividad
- Expresión oral y escrita
- Trabajo en equipo
- Comunicación asertiva
- Resolución de problemas
- Toma de decisiones

**Idiomas**
- Inglés Nível 4-Avanzado

**Licencias y Certificados**
- No requerido

**Software o Herramientas**
- Paquetería Office Avanzada
- Power Pivot
- Excel Avanzado
- Euromonitor
- Mintel
- SurveyMonkey
- Qualtrics
- Google Forms

**Experiência Laboral en años/meses**
- 6 años de experiência acumulada
- 3 años en el puesto**Experiência Laboral en áreas**
- Market Research, Consumer Insights, UX Research, Innovación y Customer Experience
- Deseable: Experiência tanto en agencias como en empresas de consumo o de servicios


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