Senior Supervisor, Customer Experience

**Job Opening**: Customer Support Specialist Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you! - Position: Customer Support Specialist - Location: Hermosillo, Sonora - Schedule: Monday to Friday, 9am-6pm -...

Sobre Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

**Job Track Description**: - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. **General Profile** Proficient in a range of operational processes through prior...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience.General ProfileProficient in a range of operational processes through prior job-related experiences...

ANALISTA DE CUSTOMER EXPERIENCE & BUSINESS SUPPORTHermosillo, Son.Requisitos: Licenciatura en Ing. Mecánica, industrial o ambiental concluida o afín. Experiência laboral, Uno a dos años a cargo de auditorías internas. Dos años en algún puesto administrativo o en taller dentro de talleres o centros de servicio. Disponibilidad para viajar Inglés nível...

We keep growing! Join us as a Call Center Supervisor. Your primary responsibility will be to oversee and manage the day-to-day operations of a call center. You will be responsible for leading and supervising a team of call center agents, ensuring high-quality customer service, meeting performance targets, and driving operational efficiency. You will play a...

We help our customers to automate front-office tasks, streamline customer communications, and boost their online reputation.Main activities and responsibilitiesAnswer Customer / Technical / Billing Support CallsContact Businesses or Private Individuals by Phone occasionally (outbound calls)Submit Trouble TicketsAssist with Heavy Data EntryProvide Assistance...

What We Offer: - $4,000 weekly salary - Weekends off (Sat/Sun) - Exciting growth opportunities Shift Options: - 5am-1pm, Sundays off - 5am-1pm, Saturdays off - 9am-5pm, Sundays off - 11am-7pm, Saturdays off - 11am-7pm, Sundays off Qualifications: - Strong English skills - 1+ years experience preferred - Typing: 30-45 wpm - Excellent communication Ready...

_This is a _**On Site**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...

Key Responsibilities: Answer customer, technical, and billing support calls Troubleshoot technical issues and submit trouble tickets Effectively communicate resolutions to customers (oral and written) Make outbound calls to businesses or private individuals occasionally Assist with heavy data entry Provide assistance to the direct supervisor Perform other...

RUI, a BPO specializing in outsourced customer support management since 1996, brings together technology and talent to enhance customer engagement and brand loyalty for our partners. We have decades of experience across various industries, and pride ourselves on delivering effective strategies and technology to our clients. RUI is seeking a versatile and...

**Responsibilities**: - Supervise and support a team of customer service representatives to achieve performance goals and deliver outstanding service. - Provide guidance, coaching, and feedback to team members to enhance their skills and improve customer interactions. - Monitor team performance and identify areas for improvement, implementing strategies to...

Experience working in medical customer care field. - Ability and experience with medical terminology - Experience working as a bilingual assistant (health related offices) - Knowledge or previous experience working with insurance documents, forms, and or processes. - HIPAA knowledge **Salary**: $15,000.00 - $180,000.00 per month **Language**: - Inglés...

We keep growingJoin us as a Call Center Supervisor.Your primary responsibility will be to oversee and manage the day-to-day operations of a call center. You will be responsible for leading and supervising a team of call center agents, ensuring high-quality customer service, meeting performance targets, and driving operational efficiency. You will play a...

**ANALISTA DE CUSTOMER EXPERIENCE & BUSINESS SUPPORT** **Hermosillo, Son.** **Requisitos**: - Licenciatura en Ing. Mecánica, industrial o ambiental concluida o afín. - Experiência laboral, Uno a dos años a cargo de auditorías internas. Dos años en algún puesto administrativo o en taller dentro de talleres o centros de servicio. - Disponibilidad...

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

_This is a _**Remote**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...

_This is a _**Remote**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...

PROFILE: - Associate degree or higher preferred. - Previous experience in a telephonic or personal customer contact position is preferred. - Customer service orientation. - Excellent communication skills, written and verbal. - Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers. JOB DESCRIPTION: This...

**Position Overview**: **What We Offer**: - Competitive weekly salary of **$4,000**: - **Weekends off** (Sunday or Saturday) - Be part of an exciting **new campaign**: **Responsibilities**: - Provide accurate, comprehensive information to enhance customer understanding - Assist with account issues, order queries, and product support - Document...