Partners Operations Lead

hace 7 meses


Iztapalapa, México Urbvan A tiempo completo

**Descripción de la empresa**
Urbvan es una red de movilidad compartida con rutas preestablecidas que opera a través de la mas avanzada tecnología y a través de la app. Estamos enfocados en brindar un servicio de calidad, cómodo y seguro, a la vez que contribuimos con la disminución del tráfico vehicular de las ciudades.

**Descripción del empleo** Retos Principales**:

- Reducir las incidencias presentadas por Socios.
- Cuadrar el 100% de la operación de Urbvan en campo.
- Desarrollar un plan para garantizar la atención por parte del equipo.



**¿Qué harás?**
- Relación comercial/operativa entre Urbvan y socios.
- Garantizar el éxito operativo del área y a su vez el de la compañía.
- Reducción de incidencias operativas
- Aumento de adopción de canales oficiales.
- Supervisión de equipo a cargo garantizando la conexión y cumplimiento de objetivos.
- Asegurar el cumplimiento de KPI’s y SLA’s.
- Desarrollar propuestas de mejora.
- Mejorar la comunicación interna y externa del equipo.



**Requisitos** Lo que estamos buscando**:

- Experiência de al menos 4 años en Operaciones
- Experiência coordinando un equipo de trabajo.
- Excelente manejo de Excel y bases complejas de datos
- Pensamiento estratégico
- Excelente habilidad de comunicación verbal y escrita.
- Seguridad para toma de decisiones
- Conocimientos sobre compras (negociación con proveedores)

**Información adicional** Ofrecemos**
- Acceso a un servicio de Mental Health
- Seguro de Gastos Médicos Mayores
- Seguro de Vida
- Totalpass
- 15 días de vacaciones

**Nuestro compromiso con la Diversidad e Inclusión**

En Urbvan nos esforzamos por construir una fuerza laboral compuesta por personas con diversos antecedentes, habilidades, mentes e identidades que nos ayuden a crecer, no sólo como empresa, sino también como individuos. Urbvan es un empleador que ofrece igualdad de oportunidades, cuidando la brecha salarial.



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