Director of Shared Services

hace 2 meses


Cancún QRoo, México Hyatt Corporate Office, Chicago A tiempo completo

Summary

**The Opportunity**

Hyatt Hotels Corporation seeks an enthusiastic Director to join our Shared Services Team. In this role, you will be collaborating closely with the broader Corporate and Hotel Finance team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests.

**Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

***

**Why Now?**

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

**How We Care for Our People**

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious _100 Best Companies to Work For®_ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

- Paid Time Off, Medical, and other benefits

**Our Commitment to Diversity, Equity, and Inclusion**

Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

**Who You Are**

**The Role**:
This position will be a key contributor in the development of a Shared Services Model (the “Model”) for hotels consistent with our Global Shared Services Strategy. The Director of Shared Services will participate in the entire process - beginning with the planning phase through to project acceptance. Once the Shared Services Model is established, this position will be involved with the ongoing operations of the Model. This position will report to the AVP of Shared Services & Transformation for Cancun.

**Bulleted list of key aspects of role**
- Develop a comprehensive strategy and roadmap for implementing Shared Services, aligning with organizational goals and existing Shared Services operations.
- Design and execute pilot program to test Shared Services solutions, assessing feasibility, scalability, and effectiveness. Collect feedback from pilot participants and stakeholders to refine processes, address concerns, and optimize Shared Services delivery.
- Lead change management efforts to facilitate the transition to Shared Services, including communication, training, and support for impacted employees.
- Oversee the deployment of Shared Services resources, technology platforms, and infrastructure to support enterprise-wide adoption.
- Ensure compliance with regulatory requirements, internal controls, and service level agreements (SLAs) throughout the Shared Services lifecycle. Monitor and evaluate the performance of Shared Services operations, continuously seeking opportunities for improvement and optimization.
- Provide oversight and direction for Hyatt’s hotel Shared Service center operations in Cancun. Support team and ensure they are engaged in ongoing learning and development. Act as a champion for Shared Services within the organization, promoting awareness, alignment, and ongoing commitment to shared services principles and practices.

**Qualifications**:
**Experience Required**:

- Minimum 10 years of finance/accounting experience
- Must be fluent in Spanish and English

**Experience Preferred**:

- Bachelor degree i



  • Cancún, Quintana Roo, México Hyatt Corporate Office, Chicago A tiempo completo

    **About the Role**Hyatt Corporate Office, Chicago is seeking a highly skilled Director of Shared Services to join our team. As a key member of our Shared Services Team, you will be responsible for developing and implementing a comprehensive Shared Services strategy that aligns with our organizational goals.**Key Responsibilities**Develop a comprehensive...


  • Cancún, QRoo., México Hyatt Corporate Office, Chicago A tiempo completo

    Summary **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Shared Services Process Manager to join our Shared Services Team. In this role, you will be collaborating closely with the broader Corporate and Hotel Finance team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team...


  • Cancún, Quintana Roo, México Hyatt Hotels Corporation A tiempo completo

    Hyatt Hotels Corporation: A Leader in HospitalityWe are seeking a highly skilled Shared Services Process Manager to join our Shared Services Team. As a key contributor to our Global Shared Services Strategy, you will play a crucial role in developing and implementing a Shared Services Model for hotels. Your expertise will drive the successful deployment of...


  • Cancún, Quintana Roo, México Hyatt Hotels Corporation A tiempo completo

    About the RoleHyatt Hotels Corporation is seeking a highly skilled Shared Services Process Manager to join our Shared Services Team. As a key contributor, you will play a crucial role in developing and implementing a Shared Services Model for hotels, aligning with our Global Shared Services Strategy.Key ResponsibilitiesDrive the successful deployment of new...


  • Cancún, Quintana Roo, México Hyatt Corporate Office, Chicago A tiempo completo

    **About the Role**Hyatt Corporate Office, Chicago is seeking a highly skilled Shared Services Process Manager to join our team. As a key contributor to the development of a Shared Services Model, you will be responsible for driving the successful deployment of new shared services processes with minimal business disruption.**Key Responsibilities**Drive the...


  • Cancún, QRoo., México Hilton A tiempo completo

    Assistant Director of Sales An Assistant Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. **What will I be doing?** As Assistant Director of Sales, you will be responsible for working closely with the...


  • Cancún, QRoo., México Hilton A tiempo completo

    Director of Engineering Cluster A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As Chief Engineer, you are responsible for the effective management of all engineering and maintenance...


  • Cancún, Quintana Roo, México Apple Leisure Group A tiempo completo

    Job Title: Director of Security, MexicoAbout the Role:We are seeking a highly skilled and experienced Director of Security to lead our safety and security efforts in Mexico. As a key member of our team, you will be responsible for ensuring the safety and security of our guests, colleagues, and assets across all our brands and operations in Mexico.Key...


  • Cancún, Quintana Roo, México Apple Leisure Group A tiempo completo

    Job Title: Director of Security, MexicoAt Apple Leisure Group, we are seeking a highly skilled and experienced Director of Security to join our team in Mexico. As a key member of our security team, you will be responsible for leading all safety and security efforts across our operations in Mexico.Key Responsibilities:Develop and implement comprehensive...


  • Cancún, México Apple Leisure Group A tiempo completo

    Job Details Description At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as a successful Director of Security in...


  • Cancún, QRoo., México Hilton A tiempo completo

    Human Resources Assistant Director Assists the Director of Human Resources in the overall management and administration of the human resources function. Specific responsibilities include hiring; employee/labor relations issues and investigations, wage and salary administration, training and development, affirmative action compliance, worker's compensation...

  • Entertainment Director

    hace 6 días


    Cancún, Quintana Roo, México SLS A tiempo completo

    Job Title: Entertainment DirectorAbout the Job: We are seeking an Entertainment Director to lead our entertainment department and provide exceptional guest experiences at SLS Playa Mujeres Cancun, All-Inclusive Collection.Key Responsibilities:Develop and implement community services and entertainment programs, including special events and contract...

  • Entertainment Director

    hace 4 semanas


    Cancún, Quintana Roo, México SLS A tiempo completo

    Job Title: Entertainment & VIBE DirectorWe are seeking a highly skilled and experienced Entertainment & VIBE Director to lead our team at SLS Playa Mujeres Cancun, All-Inclusive Collection. This role will be responsible for developing and implementing a variety of community services and entertainment programs, including special events and contract...


  • Cancún, QRoo., México Dwellworks, LLC A tiempo completo

    Seeking an all-star area tour guide to help relocating individuals! This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A...


  • Cancún, Quintana Roo, México Apple Leisure Group A tiempo completo

    Job Title: Director of Security, MexicoAt Apple Leisure Group, we are committed to delivering exceptional experiences for our guests while providing a world of understanding and care. We are seeking a highly skilled and experienced Director of Security to lead our safety and security efforts in Mexico.Key Responsibilities:Implement security policies,...


  • Cancún, México Accor A tiempo completo

    Company Description Ennismore, with its luxury brand SLS Hotels , is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. SLS Playa Mujeres Cancun, All-Inclusive Collection is planned to open November 2024. Introducing the newest gem of dazzling luxury to reach Cancun’s Playa...


  • Cancún, México Accor A tiempo completo

    Company Description We are looking for a Director of Group Sales  to join the opening SLS Playa Mujeres Cancun, All-Inclusive Collection .  Ennismore, with its luxury brand SLS, is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. Opening is planned for this November 2024. ...


  • Cancún, Quintana Roo, México Apple Leisure Group A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Director of Security to join our team in Mexico. As a key member of our Inclusive Collections team, you will be responsible for leading all safety and security efforts across our brands and operations in Mexico.Key ResponsibilitiesLead all safety and security efforts across our brands and...


  • Cancún, México Accor A tiempo completo

    Company Description We are looking for a Director of Leisure Sales  to join the opening SLS Playa Mujeres Cancun, All-Inclusive Collection .  Ennismore, with its luxury brand SLS, is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. Opening is planned for this November 2024. ...

  • Director of Food

    hace 5 meses


    Cancún, México Accor A tiempo completo

    Company Description We are looking for a Director of Food & Beverage  to join the opening of SLS Playa Mujeres Cancun, All-Inclusive Collection. Ennismore, with its luxury brand SLS, is currently undertaking a magnificent all-inclusive project in the oasis that is Playa Mujeres, just north of Cancun, Mexico. Opening is planned for this November 2024. ...