Recepción Help Desk

Gerente Help Desk Country: Mexico **WHAT YOU WILL BE DOING** Supervisar y vigilar las acciones de inversión del área, a través de la operativa diaria de solicitudes de inversión de los clientes y asesorando a los Ejecutivos, empleados de Sucursales y Zonales de Banca Plus con estrategias de inversión a ofrecer, con el objetivo de maximizar los...

This is an IT help desk position for a company with a headcount of 300 associates, 100 of them have company equipment, you would also be coordinating with Cybersecurity and two other IT help desk team members under your umbrella. **Essential Duties & Responsibilities**: Provides remote technical support to users by researching and answering questions,...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

This is a fast paced industry and clients demand the highest levels of service from our global help desk team. This is a junior position with excellent career opportunities to progress within the business. **Position responsibilities include**: - Be an escalation point to other divisions - Work on open tickets to resolution and/or develop workarounds until...

A Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

**Responsibilities**: - Assisting offices in multiple states to ensure that computers and networking are in place - Working closely with corporate support teams - Managing multiple projects - Working with senior management to support the execution of company strategy - Assisting with the integration of new locations, as added - Providing IT support for the...

A Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help...

Asistencia remota a clientes y técnicos en campo Creación, seguimiento y cierre de tickets soporte IT Generar soluciones remotas y agendar citas de servicio en campo Configuración de SO, Softwares, APP's y periféricos Creación y seguimiento a plan mensual de monitoreo Creación de rutas diarias para Técnicos en campo Cotización y requisición de...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Responsible for providing first level support, attending, managing, and escalating tickets that cannot be resolved at that level. **Description and details of the activities** - Tracking of IT Tickets. - User management follow up. - Scale, when necessary, provider problems, internet, etc. - Preparation and configuration of new equipment. - Configuration of...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by...

Descripción y detalle de las actividades Experiência y requisitos - 1 to 2 years of experience working in technical support or similar role. - Experience working with a ticketing system. - Experience with Office 365. - Customer service skills and experience. - Proficiency in English (Verbal and Written). - Ability to communicate and troubleshoot...

El equipo de IT Helpdesk se encarga de proporcionar soporte técnico Tier 1 a nuestros clientes por medio de diversos canales, como llamadas y correos electrónicos. Las principales actividades de un IT Helpdesk Specialist son: - Ser el primer punto de contacto de los clientes que necesiten asistencia técnica en relación a sus dispositivos, equipos,...

En nuestra empresa, nos enorgullece ser una organización dinámica y flexible, comprometida con el crecimiento laboral de nuestros empleados. Como Analista de Soporte Técnico, tendrás la oportunidad de formar parte de un equipo apasionado y colaborativo, donde tu trabajo será fundamental para brindar un excelente soporte técnico a nuestros...

**RESPONSIBILITIES**: Tracks all Help Desk requests through to completion. Maintains current status of, and updates information in regards to support tickets within the Help Desk tracking system. Maintain communication to end-user on all support tickets until the problem is resolved and the support ticket is closed. Insures that the IT Operations Manager is...

Descripción y detalle de las actividades - Computer support -Must know windows (XP -10) -Basic Networking -Wireless understanding -Must be able to support any computer / printing / connectivity issues. -Knowledge of camera security systems is a plus -Microsoft office Experiência y requisitos - High School or GED -1 to 3 years experience...