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IT Systems Specialist Senior
hace 5 meses
Company Description
BSH Founded in Germany in 1967 as a joint venture of Robert Bosch GmbH (Stuttgart) and Siemens AG (Munich), BSH has been 100% owned by the Bosch Group since January 2015.
We have grown enormously in our over 50-year history. From our roots as a German exporter, we’ve evolved to become one of the world's leading home appliance manufacturers with around 40 factories worldwide. Our product portfolio ranges from large home appliances - such as cooktops, ovens, extractor hoods, dishwashers, washers, dryers, fridges, and freezers - to small home appliances, such as vacuum cleaners, espresso machines as well as small kitchen appliances
**Job Description**:
**As IT Systems Specialist Senior**:
- Prioritizing, documenting and resolving tickets in a timely manner with proper communication to all involved.
- Remote desktop support using DameWare, VNC and Windows Remote Assistance
- Responding to and troubleshooting hardware and software issues
- Support of Windows operating systems, including Windows 10
- Root cause analysis of High Priority Incidents
- Provide operational support of server rooms and equipment
- Support cabling infrastructure
- Administrative support of local server based products
- Participate in factory projects with IT involved and local IT projects
- Supports IT infrastructure and operations in tailoring the infrastructure services to the local needs of e.g. a whole location, production line or building
- Inventory of IT hardware, software and systems
- Ensures planning and purchasing of user and factory devices
**Qualifications**:
- Bachelor in computational engineering or related
- Knowledge of MS Windows and MS Office administration
- Knows how to install and configure IT hardware and software
- Good written and verbal communication skills with the ability to teach and train associates in all aspects of operations.
- Organization and interpersonal skills to work efficiently with various user groups
- Professional experience from 3 to 5 years
- English-Spanish - bilingual
Additional Information
Español:
**Conoce más sobre cómo trabajamos en Bosch y las nuevas vacantes en nuestras redes sociales**:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
Todas nuestras vacantes son elegibles para recibir apoyo económico de reubicación (en caso de que se necesite) con base en la política interna de movilidad 0085.
Inglés:
**Get to know more about how we work at Bosch and our new open positions on our social networks**:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.
