Data Specialist
hace 2 meses
Go Ev is California's leader in EV Charger installations and infrastructure. With thousands of in-home and commercial fast chargers installed, we offer everything from upfront estimates to ongoing support and every step in between. Our turnkey installation services ensure the highest quality and a seamless customer experience..
Job Title: Data Acquisition and CRM Specialist
Job Summary: As a Data Acquisition and CRM Specialist, you will be responsible for identifying, acquiring, and organizing relevant data to support the company's customer relationship management (CRM) efforts. You will work closely with various departments within the organization to ensure data accuracy, completeness, and integrity, and will use your analytical skills to identify opportunities for process improvement and customer retention.
Key Responsibilities:
- Identify and source relevant data for the company's CRM system from internal and external sources
- Ensure data accuracy, completeness, and integrity through regular monitoring and cleansing activities
- Develop and implement processes and procedures to optimize data acquisition and organization
- Work closely with the sales, marketing, and customer service teams to ensure that data is being used effectively to drive business results
- Analyze data to identify opportunities for customer retention, cross-selling, and upselling
- Maintain a high level of understanding of the company's CRM system and ensure that all data is being entered and utilized in accordance with best practices
- Monitor industry trends and developments related to data acquisition and CRM, and make recommendations for process improvements as needed
Qualifications:
- Bachelor's degree in business, marketing, computer science, or related field a huge plus
- 1+ years of experience in data acquisition and/or CRM
- Strong analytical skills with experience using data analysis tools such as Excel, SQL, or Tableau
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- Ability to prioritize and manage multiple projects and tasks simultaneously
- Strong attention to detail and a commitment to data accuracy and integrity
- Familiarity with CRM software and platforms, such as Salesforce or HubSpot, is a must
Pay: $5,000.00 - $14,000.00 per week
Work Location: Remote
Expected Start Date: 27/03/2023
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