Sales Support Specialist

hace 3 semanas


Desde casa, México Satellite Teams A tiempo completo

**We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.**

**RESPONSIBILITIES**:

- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company, its executives and management teams.
- Scheduling customer meetings and conferences.

**QUALIFICATIONS**:

- **Fluent in English**:

- **2 years of experience in sales roles (B2B).**:

- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Understanding of sales principles and customer service practices.

Tipo de puesto: Tiempo completo

Salario: $18,000.00 - $20,000.00 al mes

Lugar de trabajo: Empleo remoto


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