People Services Tools
hace 2 semanas
Estamos **innovando la logística** y esto lo hemos logrado **gracias a un equipo de personas visionarias, con ganas de crecer y cambiar el mundo**.
En **Skydropx** encontrarás un espacio para desarrollar tu carrera dentro de un ambiente laboral **dinámico, ambicioso y multicultural**.
**People Services Tools**:
**Tus retos en el equipo serán**:
- Atención y escucha activa a necesidades de clientes.
- Seguimiento a ejecución de cartera de envíos de clientes.
- Asegurar la satisfacción y solución de necesidades de clientes, relacionado con sus envíos.
- Seguimiento a clientes por medio de correos electrónicos, chats y WhatsApp.
- Gestionar con terceros la solución de problemáticas de los clientes.
- Control de equipos, inventarios.
- Elaboración de reportes.
- Resolución tipo help-desk.
**Requisitos**:
- Experiência en atención al cliente, negociaciones y gestión de soluciones.
- Altamente detallista y responsable (indispensable).
- Conocimiento en: Excel avanzado y deseable manejo de CRM.
- Habilidades de comunicación escrita y oral, enfoque al cliente, sentido de urgencia y enfoque en soluciones.
**Ofrecemos**:
- Misión a nível regional: lograr que los negocios de LATAM se despreocupen de su logística.
- Laptop Lenovo i5 (o mejor)
- Esquema Híbrido (50-50%).
- Oportunidades de crecimiento en cualquier área de la organización.
Te invitamos a aceptar el reto Para aplicar en la vacante, postúlate por este medio y estaremos encantados de lograr nuestros objetivos junto a ti.
Si tu perfil hace match con los requerimientos de la vacante, nuestro equipo de reclutamiento estará en contacto contigo.
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