Process and Customer Service Administrator
hace 6 meses
The** **Process and Customer Service Administrator** will be in charge of the administration, control and execution of administrative processes that may include the generation of orders for products, registration of accounts and stores, user configuration, mass billing, intercompany orders, monitoring, management and solution to documents not tax stamped. You will report directly to the Jr. Customer Service Management. This position is based in Tultitlan.
**Key Responsibilities**
- Preparation of administrative documents: Invoicing of loads, re-invoicing, mass invoicing (machinery, furniture, POP material and sales support material), generation of credit notes and return folios, review/safeguarding of the media for the generation of documents..
- Creation of Axxes and VDT users: receipt, review of requests, documentation and creation of users according to the current process.
- Review of documentation, capture of requests for registrations, cancellations and changes to client and store catalogs for Mexico.
- Review of documentation and processing of requests for registrations, cancellations and changes to client and store catalogs for Mexico and Central America, until the completion of the request.
- Document management of contracts, addenda and client documents.
- Attention to employee sales orders, advice on process doubts, capture of orders and monitoring of payments and shipments.
**Qualifications**
- Bachelor's degree, engineering, technical degree in Administration, IT, Marketing or similar.
- 1+ years of experience in customer service
- Use Excel, Office packages
- Experience using ERP (Oracle preferred)
- Experience using CRM (Salesforce preferred)
- Knowledge in generating reporting and presentations
Benefits like pension plan, medical and life insurance, salary will be reviewed in the interview meeting.
This job is remote based in State of Mexico, Tultitlan #LI-hybrid
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
-
Customer Service Process Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Kellanova A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Customer Service Process Specialist to join our team at Kellanova. In this role, you will play a key part in managing the end-to-end order process and providing exceptional internal and external customer service. You will be responsible for developing solutions and becoming a process expert through...
-
Sales Administrator
hace 6 meses
México PXI AUTOMOTIVE MEXICO S DE RL DE CV A tiempo completoSALES ADMINISTRATOR **Responsibilities**: - Receiving and processing purchase orders. - Customer service support - Liaise with the Logistics department to ensure timely deliveries - Develop monthly sales reports **Requirements**: - Bachelor´s Degree in business administration, marketing, engineering, etc. - Proven work experience as a Sales...
-
Senior Database Administrator
hace 1 semana
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJoin Nuvit Service as a Senior Database Administrator and take your career to the next level!About the RoleWe are seeking an experienced database professional to administer, configure, and manage our databases. As a Senior Database Administrator, you will play a key role in ensuring the security, performance, and integrity of our data.This is a fantastic...
-
Sales and Customer Service Excellence Manager
hace 5 meses
México PlacidWay A tiempo completoWe are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth. **Core Responsibilities**: -...
-
Linux System Administrator
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoLinux System AdministratorWe are seeking a skilled Linux System Administrator to join our team at Nuvit Service. The ideal candidate will have a strong understanding of Linux fundamentals, including file system structure, command line commands, and system administration. Key responsibilities include:Managing user and permissions on Linux systemsConfiguring...
-
Customer Service Representative
hace 6 meses
México Sandvik Coromant A tiempo completoSandvik Coromant Mexico is looking for a: CUSTOMER SERVICE REPRESENTATIVE (Spanish and English speaker) - QUERETARO PASSIONATE TO WIN AND KEEN TO PROVIDE STRATEGIC SUPPORT IF SO, SANDVIK MEXICO WANTS TO SPEAK WITH YOU! At Sandvik Coromant, our expertise is based on a profound understanding of the realities of doing business in our industry, and with a...
-
Sales Office Administrator
hace 6 meses
México Hilton A tiempo completoA Sales Office Administrator will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. **What will I be doing?** As Sales Office Administrator, you will develop and maintain an active Sales lead database and follow up on sales opportunities and customer requests as required. The Sales...
-
Microsoft IT Administrator
hace 3 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob Summary:At Nuvit Service, we are seeking a skilled Active Directory (AD) Administrator to join our team. The ideal candidate will have hands-on experience in managing, maintaining, and supporting ADFS and PKI programs within an organization. As an AD Administrator, you will be responsible for providing support to the organization and participating in...
-
Sales and Customer Service
hace 6 meses
México Dongkuk Steel A tiempo completoSales and customer service. We are a transnational company in the metal-mechanic sector. We are looking for sales and customer service for our team. **Requirements**: Advanced English. Minimum 2 years of experience in the manufacturing industry. ERP management. Excel Activities: Contact and customer service Coordination of orders and delivery...
-
Sales and Customer Service
hace 5 meses
México Dongkuk Steel A tiempo completoSales and customer service. We are a transnational company in the metal-mechanic sector. We are looking for sales and customer service for our team. **Requirements**: Advanced English. Minimum 2 years of experience in the manufacturing industry. ERP management. Excel Activities: Contact and customer service Coordination of orders and delivery...
-
Customer Service and Sales
hace 6 meses
México Quimati A tiempo completoCustomer Service Executive Advanced English. Experience in the position in industrial manufacturing companies. 2 years minimum. Activities: - Respond to customer requirements. - Generate production orders in the system, follow up of OC. - Generate output orders for product delivery. - Monitor the transfer and ensure effective delivery. - Responsible for...
-
Customer Service and Sales
hace 5 meses
México Quimati A tiempo completoCustomer Service Executive Advanced English. Experience in the position in industrial manufacturing companies. 2 years minimum. Activities: - Respond to customer requirements. - Generate production orders in the system, follow up of OC. - Generate output orders for product delivery. - Monitor the transfer and ensure effective delivery. - Responsible for...
-
Customer Service
hace 6 meses
México PPG A tiempo completoAs CUSTOMER SERVICE REPRESENTATIVE, you will ensure compliance with internal and external customer requirements by meeting time and cost indicators. You will report to a Customer Service Supervisor **Key Responsibilities** - New Purchase Order lead and follow up through the supply chain. - Increase and efficiency inventory levels. - To collaborate on the...
-
Customer Service Representative
hace 4 semanas
Ciudad de México, Ciudad de México Flex Ltd A tiempo completoAt Flex Ltd, we're looking for a skilled Customer Service Representative to join our team in Ciudad Juarez, North Site. As a key member of our operations team, you'll play a vital role in delivering exceptional customer service and driving business growth.The ideal candidate will have a strong background in customer communication, analytical skills, and...
-
Customer Service Analyst
hace 6 meses
México Kellanova A tiempo completoAs a Customer Service Analyst, you will Manage the end-to-end order process and provide exceptional internal and external customer service for smaller, less complex customers. Develop solutions and become a process expert through collaboration and analytics. Also, partner with internal and external customers at all levels, including senior management to...
-
Linux System Administrator Assistant
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoLinux System AdministrationAt Nuvit Service, we are seeking a skilled Linux Junior System Administrator to join our team. The ideal candidate will have a solid understanding of Linux fundamentals, including file system structure, basic command line commands, and system administration. Key responsibilities include: Basic Linux Knowledge: Familiarity with...
-
Customer Service Representative
hace 4 semanas
Ciudad de México, Ciudad de México Dupont A tiempo completoAbout This RoleWe are seeking a Customer Service Representative to join our team at DuPont, a premier multi-industrial company delivering sustainable solutions that bring real purpose and value.Job SummaryThis role is responsible for owning the order management process from initial order entry to product delivery, ensuring exceptional service to internal and...
-
Demand Planning and Customer Service Manager
hace 6 meses
México Humaniq Headhunters A tiempo completoDescription International Food packaging company require: **Demand planning and Customer Service. Billingual** Main Responsabilities: Manage the customer's order cycle - Order To Cash (from order entry to payment) on the date and quantity requested to meet the customer's needs and ensure the achievement of the contracted goals - Manage the evolution of...
-
Operations and Customer Service Manager
hace 6 meses
Ciudad de México Giraf Logistics de Mexico SA de CV A tiempo completoJob responsibilities: 1. Lead the operation team to undertake the customer's customs clearance, warehousing, delivery and other service needs in Mexico; 2. Coordinate and deal with the cooperation between external and internal operation links, and timely solve the problems or risks occurring in the business links; 3. Sort out the company's business process...
-
Specialized Talent Administrator
hace 3 meses
Ciudad de México, CDMX Cielo Talent A tiempo completo**Company Description**: Are you ready to accelerate your career? Join Cielo as a** Specialized Talent Administrator & Coordinator!** A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea - that talent is rising - and with it our...