Empleos actuales relacionados con Operations and Customer Service Manager - Ciudad de México - Giraf Logistics de Mexico SA de CV
-
Customer Service Operations Manager
hace 3 semanas
Ciudad de México, Ciudad de México Ceva Logistics A tiempo completoAt CEVA Logistics, we believe that our people are the heartbeat of our organization. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success. We strive to reflect the cultures, languages, behaviors, and local knowledge of our customers, which enables us to succeed. To achieve this goal, we are seeking a...
-
Customer Service Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México Trax A tiempo completoTrax, a global company with hubs in the United States, Singapore, and Israel, is seeking a seasoned Customer Service Operations Manager to join its dedicated team of technology professionals.About TraxWe are a leading provider of retail platform solutions, enabling brands and retailers to harness the power of digital technologies and create exceptional...
-
Assistant Manager, Operations and Customer Service
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Cronoshare A tiempo completoOperations and Customer Service OverviewContribute to the success of our company as an Operations and Customer Service professional.As Assistant Manager, you will be responsible for managing daily customer service tasks, ensuring timely resolutions, and streamlining processes to maximize productivity.Main Responsibilities:• Manage and resolve customer...
-
Customer Service Operations Manager
hace 1 semana
Naucalpan de Juárez, México McCormick & Company, Inc. A tiempo completoJob SummaryWe are seeking a skilled Customer Service Operations Manager to join our team in Mexico City. This role will be responsible for providing excellent customer service and order management while maintaining strong professional relationships with assigned customers, sales and supply chain teams and external business partners.
-
Senior Customer Service Manager
hace 4 semanas
Ciudad de México, Ciudad de México Marken A tiempo completoJob Title: Senior Customer Service ManagerJob Overview:As a Senior Customer Service Manager at Marken, you will play a vital role in providing exceptional customer service and operational support. You will oversee daily operations, ensuring timely completion and adherence to company standards.Key Responsibilities:Oversee daily customer service operations and...
-
Operations Service Manager
hace 1 mes
Ciudad de México, Ciudad de México Trax A tiempo completoAbout the RoleTrax is seeking a skilled Operations Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring excellent ongoing service operations for our deployed Trax solution and customers.Key ResponsibilitiesMonitor and manage operational metrics to drive continuous improvement efforts for customer...
-
Customer Service Manager
hace 1 mes
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleThe Customer Service Manager position is a critical component of AIG's Claims Contact Center in Mexico, responsible for overseeing a team of 44 FTEs across five departments operating 24/7. The successful candidate will be responsible for ensuring the efficient and effective delivery of customer service, while maintaining compliance with company...
-
Service Operations Manager
hace 1 semana
León de los Aldama, Guanajuato, México Revolution A tiempo completoAt Revolution, we're looking for a highly skilled Service Operations Manager to join our team in Leon, Guanajuato.The ideal candidate will have a proven track record of success in direct sales and customer service, with experience in the automotive industry and operational software platforms like SAT. They will also have excellent communication and...
-
Customer Operations Supervisor
hace 5 meses
Ciudad de México Percepta International A tiempo completoCustomer Operations Supervisor MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. **What You’ll Be Doing** The Customer Operations Supervisor is responsible for the supervision of client Customer service teams and provides support for operational initiatives, which include: identifying process...
-
Customer Support Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Ki Industries A tiempo completoAbout Ki Industries Inc.We are seeking a highly skilled Customer Support Operations Manager to join our team at Ki Industries Inc. This is an exceptional opportunity for a motivated professional to play a crucial role in providing exceptional service to our existing customer base.The estimated salary for this position is $60,000 - $80,000 per year, depending...
-
Sales and Customer Service Excellence Manager
hace 6 meses
México PlacidWay A tiempo completoWe are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth. **Core Responsibilities**: -...
-
Customer Experience Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Maryruth'S A tiempo completo**Job Overview:**We are seeking a highly skilled Customer Experience Operations Manager to join our team at MaryRuth. This individual will play a critical role in ensuring seamless coordination and optimal performance between workforce operations and customer support systems.**Key Responsibilities:Track and analyze the automated self-service system's...
-
Customer Service Operations Manager
hace 4 días
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoJob Summary:We are seeking a highly skilled Customer Service Operations Manager to join our team at Mitsubishi Electric Automation, Inc. (MEAU). As a key member of our customer service department, you will be responsible for ensuring seamless order fulfillment and exceptional customer experiences.Responsibilities:Manage all aspects of order processing from...
-
Customer Service Manager
hace 4 semanas
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleThe Customer Service Manager plays a critical role in ensuring the Claims Contact Center operates efficiently, effectively, and in compliance with regulatory requirements.This leadership position is responsible for managing a team of customer service agents and supervisors, providing ongoing training, and monitoring key performance indicators...
-
Customer Services Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México Marken A tiempo completoDescriptionTitle:Customer Service Team LeadJob OverviewThe Customer Service Team Lead plays a pivotal role in ensuring the delivery of exceptional customer service and operational support. This individual oversees the daily operations of the customer service team, ensuring that all activities are completed in a timely and efficient manner, adhering to the...
-
Customer Service and Operations Coordinator
hace 2 semanas
Naucalpan de Juárez, México Fedex Express Lac A tiempo completoWe are seeking a highly organized and detail-oriented Customer Service and Operations Coordinator to join our team at FedEx Express Latin America and Caribbean Division.**Job Summary:**This role involves coordinating front-line operations, administrative tasks, and customer service activities. The successful candidate will have excellent communication and...
-
Customer Service Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a Customer Service Operations Manager - ITIL to join our team in Mexico.Key ResponsibilitiesOversee, facilitate, and administer ITIL based service support and/or technical account management on a 24x7 basis.Manage and oversee service delivery processes, including incident management, problem management, request management, change...
-
Customer Service Operations Manager
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México Kellanova A tiempo completoWe are seeking a highly skilled Customer Service Operations Manager to join our team in Mexico. As a key member of our Walmart team, you will be responsible for driving value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellanova teams.Job DescriptionTeam Management: Lead customer interdisciplinary...
-
Customer Service Manager
hace 1 mes
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleThe Customer Service Manager is a critical position within AIG's General Insurance division, responsible for leading the Claims Contact Center (CC) in Mexico. This team operates 24/7, serving as the initial point of contact for customers reporting First Notice of Loss (FNOL). The successful candidate will oversee a team of 44 FTEs, ensuring...
-
Customer Service Operations Specialist
hace 1 semana
Ciudad de México, Ciudad de México Indie Campers A tiempo completoIndie Campers is a dynamic and innovative company offering a unique opportunity for an experienced Customer Service Operations Specialist to join our team.We are looking for someone with previous experience in operations and customer service roles, fluent in English, who can work effectively in a fast-paced environment.What You Will Do:Provide exceptional...
Operations and Customer Service Manager
hace 6 meses
Job responsibilities:
1. Lead the operation team to undertake the customer's customs clearance, warehousing, delivery and other service needs in Mexico;
2. Coordinate and deal with the cooperation between external and internal operation links, and timely solve the problems or risks occurring in the business links;
3. Sort out the company's business process and service standards, and conduct business training, echelon training and workflow management for the operation team;
4. Implement process monitoring, emergency problem handling and risk prevention based on the company's process specifications;
5. Design and optimize the company's product solutions based on customer needs, and create mature and competitive service products;
6. Complete other tasks assigned by superiors;
Job requirements:
1, College degree or above, logistics management, customs declaration and international freight forwarding, transportation international trade, foreign trade English, business English and other related majors are preferred;
2, About 5-10 years of business operation and management experience in international freight forwarding and other related fields;
4, Good communication skills and team management skills;
5, Careful work, strong sense of responsibility, strong sense of service and team spirit, strong ability to work under pressure, quick and positive response;
6, Native, with legal status, good English listening, speaking, reading and writing skills;
