Bilingual Phone Agent

hace 3 semanas

Guadalajara, México HRPV Mexico A tiempo completo

**Bilingual Phone Agent (Russian/English).**

**If you are Russian, you must have Work permission and Permanent Residence in México.**

**On-site if you live in Puerto Vallarta or Guadalajara**

**Off-site if you live outside these cities**

**Role Description**

This is a full-time role for an **Bilingual Russian-English** position. You will be responsible for providing excellent customer service, handling client intake, and obtaining necessary client information. You will also be responsible for developing positive relationships with clients and supporting them.

**Qualifications**
- Strong communication and interpersonal skills
- Ability to handle client intake.
- Excellent customer service skills
- Experience working in an administrative or customer service role
- Fluency in English, at least C1 English Level
- Ability to work independently and as part of a team
- Previous experience working as a Legal Assistant or Intake/Sales field will be a plus.

**Some of your activities**:

- Support the Attorney's administrative needs.
- Document management
- Scheduling and confirming appointments for Clients - US Lawyers.
- Drafting, proofreading, and filing or sending legal documents.
- Provide updates to customers.
- Data tracking

**What we Offer**:

- Base Salary starting on **19,000.00 for the First month, with an automatic increase to 20,000.00** on the Second month.
- All Law Benefits.
- Excellent growth opportunities
- Referral Program. $5,000.00 pesos BONUS
- Monday to Friday. (We do not work as campaigns; you will have your 8-hour fixed shift)
- 100% paid and effective training.

HRPV keeps growing, Join Us

Please have these documents ready to speed your process: RFC (Constancia Fiscal 2024 - SAT), Comprobante de domicilio, ID (Passport or VISA), CURP Y NSS (No. IMSS)

Tipo de puesto: Tiempo completo, Por contrato, Comisión

Salario: A partir de $19,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Programa de referidos

Pregunta(s) de postulación:

- Do you have legal documentation to work in Mexico?

Idioma:

- ingles (Obligatorio)
- Ruso (Obligatorio)

Lugar de trabajo: Empleo presencial

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