Learning Coordinator., Amazon Logistics Learning

hace 3 semanas

Escobedo, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

2+ years experience in working in an operations and/or service environment.
- Fluency in English (written and conversational)
- Completed Bachelors degree.

The Delivery Station Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associates onboarding activities for the site. #AmazonMexico

Key job responsibilities
- Coordinate ambassador identification program and track new hire onboarding and ambassador audits
- Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
- Track learning curve and continuous improvement metrics at the site level
- Audit Powered Industrial Equipment Training program and trainer standard work
- Execute training programs for both seasonal and permanent trainers
- Coordinate and facilitate any training related programs
- Manage ticketing system and ensure tickets are closed within expected timeline
- Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
- Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
- Document feedback results to help the learning department identify strengths as well as area of improvement
- Assess development needs for individuals and groups
- Fully understand workflow and daily production goals
- Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
- Balance and prioritize multiple tasks
- Maintain a positive attitude and presence on the floor

General Escobedo, NLE, MEX
- Bachelors degree in Engineering, Administration or similar with continuous improvement methodology knowledge.
- Experience leading multidisciplinary groups
- Green belt certification (optional)
- Engage multi-tasking in a fast-paced, high-energy environment
- Support project improvement events to achieve business goals with short and long term results.
- Offer feedback effectively related to Standard
- Process adherence
- Deliver training solutions, if necessary for deploy projects and increase adoption
- Analyze metrics and identify deviations creating clear improvement plans

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