IT Business Sr Analyst for Markets Fx

hace 2 meses

Ciudad de México CDMX Citi A tiempo completo

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

**Responsibilities**:

- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Consult with business clients to determine system functional specifications and provides user and operational support
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 5-8 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

**Education**:

- Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- ** Descripción de puesto**

El analista sénior de Negocios de TI es un puesto de nível intermedio responsable de establecer una conexión entre los usuarios de negocio de FX y expertos en tecnología para intercambiar información de manera concisa, lógica y comprensible junto con el equipo de Tecnología. El objetivo general de este puesto es contribuir a la exploración e investigación iterativa continua del rendimiento de negocio y otras medidas para obtener una mejor perspectiva e impulsar la planificación del negocio.

**Responsabilidades**:

- Formular y definir el alcance de sistemas y objetivos para proyectos complejos, y promover la comunicación entre líderes del negocio de FX y TI.
- Consultar con usuarios y clientes para resolver problemas complejos de los sistemas a través de una evaluación profunda de los procesos de negocio de FX, sistemas y normas de la industria, y recomendar soluciones.
- Respaldar procesos de cambios del sistema y de infraestructura considerando integraciones con nuevas plataformas, desde los requisitos hasta la implementación, y realizar aportes en función del análisis de la información.
- Consultar con clientes de negocio para determinar las especificaciones funcionales del sistema y ofrecer respaldo operativo y a usuarios.
- Identificar y comunicar los riesgos e impactos, teniendo en cuenta las consecuencias de negocio de la aplicación tecnológica en el ambiente de negocio actual.
- Desempeñarse como asesor o instructor de analistas nuevos o de un nível inferior y trabajar en equipo para lograr objetivos del negocio; cumplir con otras obligaciones y funciones, según se le haya asignado.
- Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia, así como supervisar de manera efectiva la actividad de otros y crear responsabilidad con aquellas personas que no mantienen estos estándares
- Apoyo con dudas técnicas y de flujo de negocio front to back en los ciclos de pruebas por parte del equipo de Testing internos, externos y proveedores que soporten las soluciones actuales, así como mantener un seguimiento y escalado a los reportes de los incidentes reportados por los usuarios del negocio de FX.
- Mantener y evolucionar las soluciones tecnológicas alineado a las prioridades de la estrategia de tecnología y de negocio de FX.
- Responsable de analizar y levantar

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