Customer Service Representative

hace 3 semanas


Guadalajara, México CRM Properties A tiempo completo

**Outgoing problem solver needed to be the glue on our team**

Are you detail oriented person that enjoys helping people? Are you at your best when you’re doing a variety of things and solving problems? If you gravitate towards leadership and are great at connecting with people, we have a place for you on the _**CRM Properties**_ team. At _**CRM Properties,**_ we work hard, have fun and build lifetime relationships with our customers. At _**CRM Properties,**_ our Customer Service Reps are our Rock Stars

**CRM PROPERTIES** has a strong reputation as the local “go-to” company for property managent. Every day we make “home” happen for countless families in our community. Our ideal Customer Service Rep will help our tenants have a great experience in our rental homes. We have a strong focus on customer service and put our customers first We are looking for a detail oriented, customer focused Customer Service Rep to maintain our reputation.

**Major Tasks and Key Responsibilities**
- Answer phones
- Tenant communication: You are the main point of contact with our tenants. Communication includes:

- Answering general questions
- Contacting them regarding delinquent accounts
- Manage resident ledger accounts

**Job Overview and Requirements**
- Required experience: Customer service experience preferred but no required. We will train the right person with the right attitude
- Great people skills-you regularly interact with tenants
- Great at resolving conflict
- Very good communication skills, both written and verbal
- Excellent math skills
- Listening skills
- Highly organized, strong time management skills with a sense of urgency.
- Above average technology skills
- **Excellent written and verbal communication in English is absolutely required**_

**Benefits and Pay**
- This is a full-time remote position with a U.S. company
- Starting salary pay between 16,000-18,000 pesos per month
- Work Hours: Monday-Friday 8:30-5:00 (eastern time)
- Weekends off
- Paid holidays
- Paid time off
- Health insurance and taxes reimbursement
- Annual time of service bonus
- Internet expense paid

**Please submit resume in English.**

Questions? Call Brianna at 765 459-8034 extension 201.

**Salary**: $16,000.00 - $18,000.00 per month

**Experience**:

- Customer Service: 1 year (preferred)

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 - $18,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Puede trasladarse/mudarse:

- Guadalajara, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)

Idioma:

- Inglés (Obligatorio)



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