Virtual Phone Receptionist
hace 2 semanas
Casa Counseling, a division of Casa de la Familia, is looking for qualified virtual phone receptionists to assist our clients
**OUR MISSION**
Casa de la Familia is dedicated to ensuring the long-lasting mental health success of individuals who have experienced a psychological trauma. Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through the provision crisis intervention and long-term individual and family therapy. We work closely with city, county and state social service agencies, police departments, victim advocates, family resource centers, nonprofit agencies, and community service programs.
**Job description**
**Responsibilities**
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
**Skills**
- Proven experience as an administrative assistant or office admin assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
**Requirements**:
- Spanish Speaking
- English Speaking
- Courses taken in psychology/sociology
**Pay Rate**
- $12-$15 per hour, Dependent on experience (phone answering/working with clients with trauma)
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