Customer Experience Analyst

The Customer Experience Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

The Business Data Analyst - Customer actively participates in the analysis and decomposition of business processes, documents the business process requirements, and designs the system enablers to support the organization’s To-Be process vision for the SOLAR program. The Business Data Analyst - Customer reports to the Business Data Domain Architect -...

Job Summary:We are seeking a skilled Customer Service Analyst to join our team at Continental. This role serves as the primary contact for customers, requiring exceptional communication and problem-solving skills.Key Responsibilities:Taking orders and creating deliveries to meet customer needsHandling routine inquiries, complaints, residuals, claims, and...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

About MedalliaMedallia is a pioneer in Experience Management, leading the market with its award-winning SaaS platform. Our mission is to understand and manage experience for various stakeholders, including candidates, customers, employees, patients, citizens, and residents.We strive to create a culture that values every person and experience. We believe that...

2+ years of experience in a business analyst/data analyst/statistical analyst role and conducting analysis and data mining using Excel. - 1+ years experience extracting and processing data using SQL. - High School Diploma and/or Bachelors degree in progress or finished - 1+ year of Experience writing VBA and using macros in Microsoft Excel - 1+ year of...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

**Position Summary** Premise is growing, and we are looking to add an **BI Analyst** to our high performing team. **_ **This is an onsite position based out of Mexico City._** **What You Will Do** - Be the technical face of Premise to a slice of our commercial customer portfolio - Coordinate with data engineers team to ensure customer data delivery goes...

En **Mudafy** estamos en la búsqueda de una persona que quiera formar parte de La Evolución Inmobiliaria y de un equipo que está transformando el mercado en la región. Buscamos a un **_Customer Experience Analyst,_** especializada en mejorar la experiência del cliente y eficientar continuamente los procesos. **Mudafy** es una plataforma inmobiliaria...

**HARMAN DE MEXICO*-** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **P**o**s**i**t**i**o**n **S**u**mm**a**r**y**: Assuring the ship dates to customers, in order to cover requirements on time according to the correct production planning.**J**o**b R**e**s**p**o**ns**i**b**ili**t**i**e**s**: - Basic knowledge to review customer...

The objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...

HH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment. With offices across Europe,...

Want to be at the centre of the action? As Consumer Experience Analyst, you’ll have the freedom to find new opportunities for us and bring us closer to our customers. **Consumer Experience Analyst** **Ciudad de Mexico, Ciudad de Mexico** **Competitive Salary & excellent benefits package** Working with a wealth of brand, customer and market data,...

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

About Medallia">Medallia is a pioneering experience management company that leads the market in understanding and managing experiences for various stakeholders. Our award-winning SaaS platform, Medallia Experience Cloud, empowers businesses to harness customer feedback and improve their services.We are dedicated to fostering a culture of inclusivity and...