Customer Support Specialist I

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT. **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely manner - Support fast-paced, centralized operational account operations - Process improvement - Communicate with and provide feedback to the...

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

PRIMARY JOB ACCOUNTABILITIES - Carrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling, and management of difficult situations, etc.) - Customer Relationship (Consistent and professional communications; effective, prompt, and courteous communications with respect to difficult situations, relaying...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

Posted Friday, April 12, 2024 at 5:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist is responsible for supporting our end users in the Mexico offices, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...

**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **Uber Freight**is looking for your talent! We are looking for a**Customer Support Specialist**. **Description**: Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve the carrier experience by providing quality resolutions on live load issues. In...

**Acerca del Puesto** Transplace está en búsqueda de profesionistas de atención al cliente con experiência en el campo de la importación y exportación. Nuestros especialistas monitorearan, gestionaran y administrarán las funciones de transporte para garantizar la entrega precisa y oportuna del producto de la manera más eficiente y rentable, a la par...

We're looking for a UX Specialist to work directly for an lead global IT company. · **As main roles**: · The UX Specialist would be doing the layout and validating that the developments meets the guidelines of the UX team. · This person would be a key for the web Development and ... i Ad UX/UI Designer **Client**: · - Our client is one of the...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist is responsible for supporting our end users in the Mexico offices, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist is responsible for supporting our end users in the Mexico offices, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...