Claims Specialist I

hace 2 semanas


Monterrey, México Transplace A tiempo completo

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers.

**What you’ll do**
- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues
- Provide carriers and customers with top-tier service and respond to requests in a timely manner
- Use multiple systems to process issues (MyEZClaim, transportation management system, carrier websites, customer portals, etc.)
- Resolve incidents using customer-specific processes and use problem solving skills to make sure all incidents are resolved in a timely manner
- Generate and share ideas that lead to process improvement (efficiency) and/or customer experience improvement
- Analyze OS&D activities to report trends and share ideas for cost containment or reduction of OS&D occurrences

**Basic qualifications -**

6 MONTHS EXPERIENCE AS CUSTOMER SERVICE OR INTERNSHIPS.
- Excellent English language skills - verbal and written
- Bachelor’s degree


  • Claims Specialist I

    hace 2 días


    Monterrey, México Transplace de Mexico Global A tiempo completo

    This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...


  • Monterrey, México Uber Freight A tiempo completo

    **ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...


  • Monterrey, México Transplace de Mexico A tiempo completo

    **Vacante para la empresa Transplace de Mexico en San Jeronimo - Monterrey, Nuevo León**: Descripción Be part of Uber Freight! We are looking for a**Customer Support Specialist I - Digital Brokerage - Appointments** You will be responsible for setting pick-up and delivery appointments and generating ideas for process and system changes that lead to...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. As a Claims Analyst, you will work closely with our safety department in...

  • Revenue Specialist I

    hace 2 días


    Monterrey, México Worldwide Express A tiempo completo

    PURPOSE The Revenue Specialist I serves as the first point of contact for customer billing issues and past due balances. They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss. They will focus on monitoring and resolving past due balances, to ensure new customers are set up correctly for...

  • Logistics Specialist I

    hace 2 semanas


    Monterrey, México Transplace A tiempo completo

    This logistics specialist in our Monterrey Center of Excellence maximizes the use of our transportation management system to provide excellent service to our clients in the US. **What you'll do** - Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the lifecycle of an order - Exceed customer on time pick-up and...

  • Service Specialist

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México WWEX Group A tiempo completo

    Posted Friday, April 12, 2024 at 5:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....

  • Procurement Specialist

    hace 5 días


    Monterrey, México Atos A tiempo completo

    **Publication Date**: May 26, 2023 **Ref. No**: 482036 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

  • Analyst Iii

    hace 1 semana


    Monterrey, México PRGX Global, Inc A tiempo completo

    SUMMARY Supports audit operations by typing in Excel or Proprietary software the information from the client documents Generates the databases from the clients AP software to provide it to all the audit assistants I JOB DUTIES & RESPONSIBILITIES - Provides administrative support to audit teams through various administrative audit tasks - Performs data...

  • Revenue Specialist I

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México WWEX Group A tiempo completo

    Posted Tuesday, February 6, 2024 at 6:00 AM PURPOSE The Revenue Specialist I serves as the first point of contact for customer billing issues and past due balances. They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss. They will focus on monitoring and resolving past due balances, to...

  • Intake Specialist

    hace 2 días


    Monterrey, México Virtual Staffing LLC A tiempo completo

    _**COMPANY IN THE USA IS HIRING REMOTE INTAKE SPECIALISTS WITH CUSTOMER SERVICE AND SALES EXPERIENCE!**_ **Description**: - **This position is for all of Latin America**_ We are looking for an Intake Specialist with Sales experience! A Legal Intake Specialist receives and qualifies new and prospective clients for law firms. They are responsible for...


  • Monterrey, México Transplace A tiempo completo

    ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...


  • Monterrey, México Transplace de Mexico Global A tiempo completo

    Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...


  • Monterrey, México Transplace de Mexico A tiempo completo

    **Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **ABOUT THE ROLE**: Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered;...

  • Procurement & Pricing

    hace 7 días


    Monterrey, México Mcliff I Coffee I Vending I Micro Markets A tiempo completo

    **About us** Mcliff Coffee Vending Micro Markets We provide fully customizable vending, self service markets, and office coffee services, Through smart technology investments (and a lot of hard work), we’ve grown to become one of the largest independent operators in the state of Texas. We are driven to provide the level of service you expect, and...

  • Fulfillment Specialist

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México The Weir Group A tiempo completo

    Fulfillment specialist Division Weir Minerals Weir Group Trading Mexico Hybrid Purpose of Role: This is a pivot role between our customers (Weir North America companies) and our suppliers. The propuse of this role is to keep the interaction between these entities in order and reflected in our SAP system Why choose Weir: (Required) Be part of a...

  • Logistics Specialist I

    hace 2 días


    Monterrey, México Transplace de Mexico Global A tiempo completo

    This logistics specialist in our Monterrey Center of Excellence maximizes the use of our transportation management system to provide excellent service to our clients in the US. **What you'll do** - Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the lifecycle of an order - Exceed customer on time pick-up and...

  • Candidate Care Specialist

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Monterrey, N.L., México Schneider Electric Gruppe A tiempo completo

    Schneider Electric esta buscando un  Candidate Care Specialist en  Monterrey, Nuevo Leon. Schneider Electric crea tecnologías conectadas que remodelan industrias, transforman ciudades y enriquecen vidas. Nuestros más de 135,000 empleados prosperan en más de 100 países. Desde los conmutadores más simples hasta los sistemas operativos complejos,...


  • Monterrey, México Uber Freight A tiempo completo

    Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer - Monitor and troubleshoot any...

  • Accountant I

    hace 2 semanas


    Monterrey, México UBER FREIGHT A tiempo completo

    Generar trial balances de las 6 compañías, enviarlo por correo - Preparar archivos estandarizados, Balanza, fechas, colores etc. - Carga de cuenta en Blackline - Presentación de cuentas a contador - Seguimiento de actividades como resultado del punto anterior - Integración de los archivos estandarizados de las compañías 8 y 22 - Actualizar...