Head of Operations
hace 6 meses
**About Us & Our Culture**:
We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.**
We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe. We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment. While much has changed since our humble beginnings, we stay true to what we believe and to our culture:
- **H**umble Excellence**: We are a team committed to excellence and delivering top-notch results. We make informed decisions and collaborate to succeed, while also approaching our endeavors with low ego and open-mindedness. We support our teammates and give them the opportunity to shine.
- **Team Innovation**: We are trailblazers, disrupting the status quo and creating something new. We embrace risk and challenge ourselves to think creatively, fostering teamwork and diversity to fuel our ideas. Everyone is encouraged to contribute and have a say in decision-making.
- **Lean Ownership**:Lean Ownership means owning our actions and outcomes, proactively seeking ways to improve the company for the long haul. We prioritize and simplify to move quickly and work with full autonomy to be agile.
**Main challenges**:
- Formulate strategic and operational objectives and OKRs, in accordance with company strategy.
- Set budgets and forecasts based on objectives.
- Review financial information and adjust operational budgets if needed.
- Find ways to increase customer NPS with operations processes.
- Define and implement new processes regarding financial, insurance and client-related needs.
- Ensure full documentation of the active processes as well as training within the team.
- Plan and monitor the day-to-day running of the operations.
- Manage finance, insurance and client-related operations.
- Manage process workload to ensure a correct execution.
- Identify optimization/ automation opportunities and oversee the execution of the improvements.
- Evaluate overall performance by gathering, analyzing and interpreting data and KPIs.
- Report on operational performance and suggest improvements.
- Mentor and motivate teams to achieve productivity and engagement.
- Supervise staff from different departments and provide feedback.
- Recruit, train and supervise staff.
**You are**:
- + 5 years of experience
- Proven experience as Head of Operations/ consultant or other related jobs.
- Demonstrable competency in strategic planning and business development.
- Working knowledge of data analysis and performance/operation metrics.
- Aptitude in decision-making and problem-solving
- Good communication and people skills
- Experience budgeting and forecasting
- Experience mapping and defining new processes
- Knowledge about process automation tools and techniques will be a plus
- A positive attitude; you welcome failure and learn from it.
- BSc/BA in Business, Engineering or other relevant field.
**You have**:
- You have proven experience in a successful startup or top tier consulting firm.
- You've got a proven track record of operational excellence.
**Why should you join Cobee?****:
- Excellence - We are driven by building great and impactful solutions to change the employee benefits industry in the long run. In everything we do, we go for the excellence approach.
- Sustainable growth - We always keep a bootstrap mindset while we keep growing We do this in a very sustainable way and with a lot of substance: growth and profitability are not a contradiction, and we love to find the right balance.
- Non-hierarchical innovators - We listen to everyone. No matter their position. We try to ensure that the people who implement are part of the decision-making.
- Flexible Benefits - Paid flexible benefits with paid health insurance and a specific budget to spend in an annual budget for training.
We are willing to meet you Cobee embraces diversity and equal opportunity. We are committed to building a team with diverse backgrounds, perspectives, and skills.
-
Mexico Head of Custody Operations
hace 6 meses
Tlahuac, México Citi A tiempo completoThe Custody Operations Head in Mexico is a senior management level position responsible for accomplishing results through the management of a department responsible for multiple functions pertaining to Custody services. The overall objective of this role is to provide leadership of a large and complex area within Securities Services Operations and ensure the...
-
Head of Operations Mexico
hace 6 meses
Tlahuac, México Flix A tiempo completoWe're looking for a motivated and driven** Head of Operations in Mexico (f/m/d)**, who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. For the upcoming years, we expect further growth in Latin America which is why we want to expand our strong, dynamic, and ambitious team in Mexico. This...
-
Head of Marketing Mexico
hace 6 meses
Tlahuac, México Viatris A tiempo completoViatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted...
-
Head of Direct Channels Mexico
hace 6 meses
Tlahuac, México HSBC A tiempo completo-Job description **Head of Direct Channels Mexico** The Head of Direct Channels is a member of the WPB Mexico Executive Committee reporting into the Head of WPB Mexico. The role holder is responsible for: - **Setting the overall strategy and transformation plan of Digital, Contact Centre, ATMs, CDMs and retail partners** - **Meeting or exceeding key...
-
Head of Sales
hace 8 meses
Tlahuac, México Yonder Media Mobile A tiempo completo**Job Summary**: As the Head of Sales, you will be responsible for leading and managing the overall sales strategy, operations, and team to drive revenue growth and achieve business objectives. This role requires a dynamic and strategic leader with a proven track record in sales management, a deep understanding of the market, and the ability to inspire and...
-
Head of Partnerships
hace 6 meses
Tlahuac, México Connectingology A tiempo completoDescripción Líder en financiamiento automotriz en toda Europa, se encuentra en búsqueda activa de un Head of Partnerships con al menos 5 años de experiência realizando lo siguiente: Alianzas comerciales con agencias automotrices Estrategias comerciales Manejo de equipo Administración y relaciones publicas Crecer el...
-
Head of Implementations
hace 6 meses
Tlahuac, México High Flow A tiempo completoImportante Empresa líder de Tecnología se encuentra en la búsqueda de un Head of Implementations. Su objetivo será el de implementar y gestionar los procesos relacionados a la activación de clientes, desde la instalación, capacitación y acompañamiento técnico posterior. Deberá liderar importante volumen de implementaciones de sistemas y equipos...
-
Head of Operations
hace 6 meses
Tlahuac, México Grupago A tiempo completo**Overview** We are an early-stage, venture-backed fintech that focuses on bringing affordable credit and financial services to small business owners across LatAm - starting with Mexico. We have launched a unique group loan product - and are in the process of launching a credit card business, which will be an important part of our overall company. To...
-
Director/head of Property Management, International
hace 6 meses
Tlahuac, México PER, Private Equity Recruitment A tiempo completoDirector/Head of Property Management, International PE Real Estate Fund, Mexico City, Mexico **About our client** Our client - a recognised private equity real estate fund focused on vertical residential projects - has an amazing opportunity to join their talented team as Head of Property Management. You will play a critical role in overseeing the...
-
Head of Program
hace 6 meses
Tlahuac, México Global Refuge A tiempo completo**If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!** Reporting to the Director for International Programs, the Head of the Program provides leadership and oversight for the administration of the repatriation program. They will provide supervision and direction to a specialized...
-
Head of Propositions Data and Analytics
hace 6 meses
Tlahuac, México HSBC A tiempo completo-Job description **Head of Propositions Data and Analytics**: This position manages multiple teams of senior professionals through other senior managers (GCB 3). Leads the strategy for 5+ million customers, manages US$4.5 billion in demand deposit balances and is directly accountable for US$ 455 million in revenues (30% of WPB total revenues). The function...
-
Head of Premier
hace 6 meses
Tlahuac, México HSBC A tiempo completo-Job description **Head of Premier / Advance Value Proposition** **Role purpose** Premier/Advance Segments are the courageous customer champions, whose purpose is to lead, design and co-create world class, intuitive and memorable experiences for those segments. Our aim is to build the capabilities, focus and expertise needed to deliver our strategy to...
-
Head of Risk Management
hace 6 meses
Tlahuac, México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Head of Risk Management **Sr Manager, Risk Management** **Responsibilities**: - Support the coordination of work related to Capital One Mexico’s risk management function, working with the first line of defense Technology, Cyber, and other infrastructure function teams, Lines of...
-
Head of Finance
hace 6 meses
Tlahuac, México Italic A tiempo completoItalic is creating a world of luxury without labels. We believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. Our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliver luxury goods with equivalent or better quality directly to consumers. Our...
-
Head of Ops Process
hace 6 meses
Tlahuac, México DHL A tiempo completoHead of Ops Process & Performance Country- Acerca de DHL As the world’s largest contract logistics specialist, we create a competitive advantage for our customers by giving them logistics solutions based on our globally standardized warehousing, transportation, and integrated services. Our people is our biggest asset. We are certified as a Great Place to...
-
Head of HR
hace 6 meses
Tlahuac, México VDH A tiempo completo**Acerca de nuestro cliente** Empresa multinacional de moda/retail. Crea colecciones inspiradoras basadas en tendencias globales y posee valores fundamentales de energía positiva, diversidad e innovación. **Propósito** - El Head of HR tiene como objetivo implementar la estrategia de gestión del talento de la compañía con el fin de atraer, supervisar,...
-
Director of Office Operations
hace 6 meses
Tlahuac, México Intl Assoc Amusement Parks A tiempo completo**PURPOSE** To manage the operations of the offices of IAAPA Latin America, Caribbean. **RESPONSIBILITIES** **Office Operations** - Plans, formulates, and recommends policies and programs to meet the goals, objectives, and strategies in LAC for the approval of the VP of IAAPA LAC and the IAAPA LAC Advisory Board. - Develops policies and procedures for the...
-
Head of Retail Operations
hace 6 meses
Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo12+ years of product or program management, product marketing, business development or technology experience - 6+ years of team management experience - Experience with end to end product delivery - Bachelor's degree or certificate of completion of studies required - Fluent in both, English and Spanish As the leader for Amazon Mexico’s Retail Operations &...
-
Bilingual General Accountant
hace 6 meses
Tlahuac, México Head Hunter A tiempo completo**Vacante para la empresa Head Hunter en Álvaro Obregón, Ciudad de México***:BILINGUAL GENERAL ACCOUNTANT** Responsible for directing an executing consultative activities in the implementation of accounting, Fiscarl and financial reporting. Position Objetives - Plan and operate the accounting, fiscal consultative activities in the implementation of...
-
Head of Credit Card Operations
hace 6 meses
Tlahuac, México Grupago A tiempo completoOverview We are an early-stage, venture-backed fintech that focuses on bringing affordable credit and financial services to small, informal business owners (micro-PYMEs) across LatAm - starting with Mexico. We have launched a group micro-credit product earlier this year and now are planning to launch a credit card and cash advance product, including a...