IT Helpdesk Support Specialist
hace 1 mes
**Description**
**Responsibilities**:
- Assisting offices in multiple states to ensure that computers and networking are in place
- Working closely with corporate support teams
- Managing multiple projects
- Working with senior management to support the execution of company strategy
- Assisting with the integration of new locations, as added
- Providing IT support for the entire organizations
- Additional responsibilities, as necessary
**Requirements**:
- 1-3 years in a similar role preferred.
- Strong knowledge of computer systems
- 1-2 years of Office 365 experience preferred
- Associates Degree in IT or other related fields required, new grads are welcome to apply
- Ability to work both individually and as a member of a team
- Functional knowledge of remote access, networking, Apple mobile device management, and PC configuration
- Proven high level of problem solving, critical thinking and implementation skills
- Basic knowledge of various video surveillance systems, such as Honeywell and Hikvision
- Basic knowledge of VoIP systems
**Benefits**
- IMSS 100%
- Vacations (after the first year)
- Christmas bonus
- Paid Training
- Weekends off
- Mexican Holidays off
**Job Types**: Full-time, Permanent
Pay: From $20,000.00 per month
Ability to commute/relocate:
- 22504, Tijuana, B.C.: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- IT: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 08/04/2024
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