
Unified Communications Junior/associate
hace 4 semanas
Job Function: Software & Cloud Services The role:
As a part of the
**SoftwareOne Academy**, our
**3-month paid training program** is specially designed to empower individuals seeking their first employment opportunity. We aim to provide you with comprehensive training, building your knowledge and confidence to excel in your career. Following the successful completion of this training period, you'll receive an
**indefinite employment contract**. You are about to embark on a rewarding journey, proving that starting your professional career can be a seamless transition into a fulfilling and thriving path.
.This position operates under pressure to swiftly identify issues affecting customer systems and offer solutions. You'll work in a fast-paced environment, supporting
**SoftwareONE customers worldwide**, keeping your skills current with
**UC and cloud technologies**.
Some of your tasks will be:
- As an **Associate Consultant - Cloud Managed Services** you will provide **24x7 technical support** for issues that involve our **Cloud Support customers cloud services.** You will operate under pressure to isolate problems which are directly affecting our customer systems.
- You **will assess issues and provide solutions. **If an escalation is needed when troubleshooting, you have the support of the Escalation Lead.
- You will be working in a **fast-paced environment supporting SoftwareONE customers** around the world. You will need to keep your skills up-to-date and relevant for the cloud technologies which SoftwareONE offers services for.
- You will monitor the remote monitoring and management system alerts and notifications and **respond accordingly through service tickets**. Your excellent written English skills will be used to develop Knowledge Base Articles and maintain system documentation.
- Your spoken** English language skills will be used for communication with customers as required**; keeping them informed of incident progress, notifying them of updates for Service Requests.
- The team which you work in provides support services focused on cloud technologies across** Workplace, Unified Communications (Voice and Videoconferencing Technologies), and Security.**:
- As a member of this team you will have the** opportunity to develop your deep technical knowledge** or broaden your skills across the different Practice areas.
What we need to see from you:
**What we need to see from you**:
- **University graduate or current student**, preferably with an **Engineering degree** in **Electronics and Telecommunications** or **Information Technology**.
- Desire to work in a **fast-paced, challenging environment**.
- Previous experience in a **customer support role or IT helpdesk **is a definite plus.
- **Positive attitude**, **highly motivated**, and **results-oriented**.
- **Passion for technology** and view **cloud technologies** as an **exciting opportunity**.
- **Active listener** and **effective communicator**.
- **Ability to prioritize** and demonstrate **relentless discipline** in achieving goals.
**What we offer**:
We train you to take control of your career
- ** Remote work and flexibility**.
- ** Training and certifications**.
- ** International projects** and a **multicultural team**.
- ** Mentoring and career development**.
- A good company environment: Town Halls, activities organized by the culture team, etc.
Why SoftwareOne?:
Become a new #swomie and enjoy the advantages we have prepared for new talents:
- **
Agreements** with your study center. And if we don't already have one, we'll arrange it quickly.
- ** Intensive** - and continuous training, the IT world is moving forward and we don't miss a thing
- ** Mentoring** - You will have your own mentor to guide and help you.
- ** Involvement** - The best professionals ready to teach you as much as you want.
Our people are our greatest asset. That's why we support and care for our colleagues and invest in our people and their
**professional development**.
Sounds good? Then read on
-
Support Engineer Unified Communications
hace 4 semanas
Tlahuac, México SoftwareOne A tiempo completoJob Function: Software & Cloud Services The role: Join our Services Delivery team! We look forward to learning more about you and exploring how, working together, we can build an exceptional team. **Support Engineer Unified Communications - Skype for Business** Full Time | Location: Guadalajara or Mexico City | Hybrid Model **Our people. This is what makes...
-
Communications Manager, Customer Communications
hace 6 días
Tlahuac, México Google A tiempo completo**Minimum qualifications**: - Bachelor's degree in a technical or communications field, or equivalent practical experience. - 5 years of experience in program or project management. - 5 years of experience in technical writing or writing executive-level communications regarding technical processes/services and products. - Ability to communicate in English...
-
Sr. Unified Communications
hace 3 semanas
Tlahuac, México Warner Bros. Discovery A tiempo completo**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...
-
Payroll Support Junior Associate
hace 2 semanas
Tlahuac, México Marsh A tiempo completoMarsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...
-
Manager, Communications
hace 3 semanas
Tlahuac, México BAXTER A tiempo completo**Vantive: A New Company Built On Our Legacy** Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...
-
Internal Communications Coordinator
hace 3 semanas
Tlahuac, México Bridgestone Mexico A tiempo completoInformación de la Compañía: **At Bridgestone, you are always Free to Be** Our customers, communities and society are becoming ever more diverse, and a sustainably strong workforce must mirror this diversity. That is why we’re committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly...
-
Office Associate
hace 2 semanas
Tlahuac, México 태양3C A tiempo completoCompany Description 3C Tae Yang is a micro coax cable module company providing wire harness and cable assembly services for IT, displays, medical and electronic devices, automotive electronic systems, and more. As pioneers in niche components and MCX cable assembly and FFC manufacturing & distribution, we are a global player for probe cable for ultrasound...
-
Soporte Técnico
hace 2 semanas
Tlahuac, México Servicios Celulares Multipais A tiempo completoTécnico de soporte técnico, soluciones y telefonía en la nube. **Requisitos**: - Contar con mínimo 2 años de experiência en servicios de nube. - Conocimiento comprobable en servicios Microsoft Office 365 Cloud Services - Conocimientos comprobables Software as a Service (SaaS) modelos de cloud services - Conocimientos comprobables implementación y...
-
Architect - Junior
hace 4 semanas
Tlahuac, México Gensler A tiempo completoYour Role As a Gensler Junior Architect with a focus on workplace projects, your job is to combine creativity and technical knowledge with business skills and understanding to help guide our clients. You have experience in the design and execution of commercial development and have developed communication and team-building skills which have prepared you to...
-
Associate Managing Consultant, Advisors
hace 4 semanas
Tlahuac, México Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Responsible Sourcing Associate, Client Services
hace 4 semanas
Tlahuac, México ELEVATE A tiempo completo**Role** **Responsible Sourcing Associate, Client Services** **Location** Puebla or Monterrey, Mexico; remote work possible 2-3 days per week. **Who we are** LRQA Sustainability (formerly ELEVATE) is the global market leader in ESG, sustainability, and supply-chain solutions. We design, build, and manage data-driven, sustainability-linked programs with...
-
Responsible Sourcing Associate, Client Services
hace 2 semanas
Tlahuac, México ELEVATE A tiempo completo**Role** **Responsible Sourcing Associate, Client Services** **Location** Mexico; remote work possible 2-3 days per week. **Who we are** LRQA Sustainability (formerly ELEVATE) is the global market leader in ESG, sustainability, and supply-chain solutions. We design, build, and manage data-driven, sustainability-linked programs with assessment, advisory,...
-
Human Rights Monitoring Associate
hace 2 semanas
Tlahuac, México cinfo A tiempo completoUnited Nations High Commissioner for Human Rights (OHCHR) is the leading UN entity on human rights. OHCHR represents the world's commitment to the promotion and protection of the full range of human rights and freedoms set out in the Universal Declaration of Human Rights. The **Office of the United Nations High Commissioner for Human Rights (OHCHR) in...
-
Human Rights Monitoring Associate
hace 2 semanas
Tlahuac, México cinfo A tiempo completoUnited Nations High Commissioner for Human Rights (OHCHR) is the leading UN entity on human rights. OHCHR represents the world's commitment to the promotion and protection of the full range of human rights and freedoms set out in the Universal Declaration of Human Rights. The **Office of the High Commissioner for Human Rights (OHCHR) in Mexico** works to...
-
Study Start Up Associate I
hace 4 semanas
Tlahuac, México Icon plc A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. With our patients at the center of all that we do, we help to accelerate the development...
-
Research Economist
hace 3 semanas
Tlahuac, México Citi A tiempo completo**Responsibilities**: - To produce frequent and insightful written analysis of a country, region or global with forecasts relating to the underlying factors that drive currency, bond and equity markets; to understand/explain policy events to Citi’s clients both external and internal. The ability to lead teams. Supervise juniors - Address bespoke client...
-
Operations Associate, Customer Success
hace 2 semanas
Tlahuac, México Visit.org A tiempo completoVisit.org is looking for a passionate and ambitious Operations Associate, Customer Success to join our remote team. The Operations Associate, Customer Success will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. **Please note**: This is a remote,...
-
Study Start Up Associate I, Ii and Senior
hace 3 semanas
Tlahuac, México ICON A tiempo completoICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. With our patients at the center of all that we do, we help to accelerate the development...
-
Associate Quality Analyst
hace 3 semanas
Tlahuac, México Global Payments (Beamery) A tiempo completo**Description**: **Summary of This Role**: **What Part Will You Play?**: - Assists more experienced peers conduct online, batch and data verification testing (checked for accuracy and inconsistencies after data migration is done) from test scripts in assigned functional area(s) and creates test designs according to project requirements as directed....
-
Junior Project Manager
hace 2 semanas
Tlahuac, México Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...